• Report: #456208
Complaint Review:

USA Wallpaper

  • Submitted: Thu, May 28, 2009
  • Updated: Thu, May 28, 2009

  • Reported By:San Diego California
USA Wallpaper
129 Columbus Street Sandusky, Ohio U.S.A.

USA Wallpaper Fraudulent Sales Site Sandusky Ohio

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I used usawallpaper.com to order a set of wax candle pillars back in January and was informed in February that they no longer carried these. While I was disappointed, I understand that certain inventory comes and goes and so excepted that fact and bought them elsewhere. Since then I have been waiting for a refund. It has now been almost 4 months. I have called numerous times and sent several emails. I spoke with several people including a Beckie, an Angela and a Nancy( she was at least empathetic). Each time I was told that they would speak with the accounting dept, which nobody would forward my call to, and get back to me. The last time Beckie finally returned a message which I have saved stating that "the accounting dept would credit my account 'the week of May 4th' ". That call was a month ago and still no credit.

I called again today and I keep getting the same message "will speak with the accounting dept to see what's going on". I have yet to receive credit. I have never dealt with such an inept accounting department. They are obviously working a fraudulent angle by not giving refunds and seeing who is willing to jump through the hoops and go after them. I am going to keep filing complaints until they lose enough customers that the refunds would have seemed really cheap compared to all of the sales that they have lost. I hope everyone that has been "ripped off" by them continue to do the same until they are shut down. If anybody that has sustained a major loss wants to file a class action please let us know.

Ryan
San Diego, California
U.S.A.

This report was posted on Ripoff Report on 05/28/2009 01:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/home-garden-stores-usa-wallpaper-usa-wallpaper-fraudulent-sales-456208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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