Nutra Formulations Inc took my order, took my money and no goods delivered. Will not reply to emails. Las Vegas Nevada

we sincerely apologise if you did not receive  however sometimes parcels go astray This is the first we have heard of your none receipt p[lease contact us we will either refund you or send double your initial order

Since my report, I have received information that a substance included in the item ordered is a banned substance in Australia. The Australian Customs impounded the goods and took 3 weeks to inform me of their action.

In the meantime, Nutra Formulations contacted me by Email and provided a full refund. They also provided an apology for what had occurred but I believe that their actions have been exemplary and my Governments, deplorable. I accept that my ignorance of the contents of the product led to the problem in the first place.

I am unable to offer a reason as to why my previous emails were not answered and why the web site using the link included in Nutra Formulations correspondence suggested a "Web Forgery".

In closing, I fully retract my concerns with this company and given their actions and correspondence, would be quite happy to deal with them again in the future, provided products comply with Australian Customs requirements.

Tatmacca

13 August 2008