Complaint Review: Ultranebs/securenet Medical Ltd - Quitman Texas
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- Author Confirmed
- Ultranebs/securenet Medical Ltd 502 County Road 1320 Quitman, Texas U.S.A.
- Phone: 888-255-2509
- Web:
- Category: Home HealthCare
Ultranebs/ securenet Medical Ltd Refuses to provide support to remedy a defective oxygen concentrator Quitman Texas
*Consumer Suggestion: Oxygen Concentrator Ripoff
*Consumer Suggestion: Medicare
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On June 21 this year, I purhased a portable oxygen concentrator (Inogen One) from this company. This was supposed to provide supplemental oxygen to allow me to exert myself, i.e. go for walks, shop, stay fit. The machine did not seem to help. Finally, I called the manufacturer. They advised me the machine had a self-test feature. The test showed the machine to be defective. I was advised to contact the distributor and get instructions to obtain repair or replacement. The machine has a three year manuufacturer's warranty.
I have contacted Ultranebs repeatedly by phone and fax, and have gotten nothing but a run around. Meanwhile, I am stuck in the house with a devective machine, for which I paid over $3000.00. As a senior citizen, I cannot afford to repeat this purchase.
Harold
Sun Lakes, Arizona
U.S.A.
This report was posted on Ripoff Report on 09/23/2008 05:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ultranebssecurenet-medical-ltd/quitman-texas-75783/ultranebs-securenet-medical-ltd-refuses-to-provide-support-to-remedy-a-defective-oxygen-c-375495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
Oxygen Concentrator Ripoff
AUTHOR: Frederick Koester - (United States of America)
SUBMITTED: Friday, June 04, 2010
I was just ripped off by this company with my "Oximeter" purchase. It was defective and they wont respond after I sentseveral e mail reports.
SOLUTION: File a complaint with the Az. State Attorney Generals Ofice., Consumer Protection Division The AG's office can really make things happen. Good Luck!!!
#1 Consumer Suggestion
Medicare
AUTHOR: Nancy - (U.S.A.)
SUBMITTED: Tuesday, September 23, 2008
Why didn't you go through Medicare and your doctor?
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