• Report: #423290
Complaint Review:

Homecomings Financial

  • Submitted: Thu, February 12, 2009
  • Updated: Thu, February 12, 2009

  • Reported By:Lorain Ohio
Homecomings Financial
homecomings.com Waterloo, Iowa U.S.A.
  • Phone: 877-6953633
  • Web:
  • Category: Banks

Homecomings Financial Poor Customer Service Harassment Waterloo Iowa

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I refinanced my home two years ago with Homecomings Financial. I did this to help finance my business. Since that time, my business failed and I have struggled financially since. Homecomings Financial uses an automated calling system when your payments are 10 days late. It calls and calls until you respond with a payment or speak to a customer servce representative and give them a date when you will send a payment or give a payment by phone. I have requested to refinance but with house values down, that will not happen.

Homecomings makes it very difficult to contact a manager or supervisor to renegotiate a mortgage. I do not have an adjustable rate mortgage but the rates I have on my two mortgages are 7.5% and 9%(2nd). I would hope that I could speak to someone regarding lowering my interest rate and allieving my financial burden. I cannot seem to get through to anyone.

Lorain, Ohio

This report was posted on Ripoff Report on 02/12/2009 09:38 AM and is a permanent record located here: http://www.ripoffreport.com/reports/homecomings-financial/waterloo-iowa-50704/homecomings-financial-poor-customer-service-harassment-waterloo-iowa-423290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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