Complaint Review: HomeQ Servicing - Sacramento California
- HomeQ Servicing P.o. Box 13716 Sacramento, California U.S.A.
- Phone: 877-867-7378
- Web:
- Category: Mortgage Companies
HomeQ Servicing Appraisal inflated 60,000!! Sacramento California
*UPDATE Employee: How to stop HomEq from calling you
*Consumer Comment: Where is the Rip Off????
*Consumer Comment: OMG
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When we moved into our home I had no clue that we would be able to put so much debt on the house. Low and behold it happened! Our mortgage broker said he had the right guy and the right company for our loan. We even went with an interest only loan to keep the payments where we could afford them. The loan should have never been made with that much debt put on the house.
It is a 2400 sq.ft. home with over 300,000 in mortgages on it. Instead of one loan, we were told it would look better if we had a 1st and a 2nd mortgage. Now we are choosing whether to pay tuition or mortgage. The phone calls come in numbers of 6-10 per day. I no longer have to set my kids alarms because the phone will ring at 8:07 every morning and does not stop until 9:00 at night. We even have our kids trained that if there is any hesitation when you answer the phone to simply hang-up.
Where do we turn to get help?
Donny
Lookout Mtn, Georgia
U.S.A.
This report was posted on Ripoff Report on 06/19/2008 10:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/homeq-servicing/sacramento-california-95853/homeq-servicing-appraisal-inflated-60000-sacramento-california-341970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
How to stop HomEq from calling you
AUTHOR: Current Employee - (U.S.A.)
SUBMITTED: Friday, February 06, 2009
For one... get setup on the Automatic Payment plan to have the payment drafted from your bank account.
Or just call and demand a supervisor... the agent will try to resolve the situation because we are trained to do that. If you're hung up on... call back. Don't bark on the phone to the agent because then you don't get anywhere. In a calm and respectful voice keep asking for a supervisor, eventually you'll either be transferred to a supervisor or put in the supervisor call back.
Ask the supervisor how to cease and desist. If you request we are required to do it. It'll take a few days but i'll happen. Thing is if anything was to happen on your account such as a bad check, and ARM change, etc. we wouldn't be able to tell you. Unless you periodically call in and check.
#2 Consumer Comment
Where is the Rip Off????
AUTHOR: Cristina - (U.S.A.)
SUBMITTED: Tuesday, June 24, 2008
Could you please tell us where the rip-off is??? You signed the mortgage papers., knowing that it was an interest-only loan AND the monthly payments. I'm guessing that you thought that you could afford it then. What has changed? You don't explain why you say that your house was over-assessed.
How much down payment did you have? The reason why they probably required you to get a 1st and 2nd mortgage is because you didn't have 20% down payment. If you get a 1st and 2nd mortgage instead, this elleviates the need for PMI (Private Mortgage Insurance).
Are they calling because you are behind in your mortgage?
If so, I certainly don't think that training your kids to hang up on them is the best solution!!
#1 Consumer Comment
OMG
AUTHOR: Whut? - (U.S.A.)
SUBMITTED: Tuesday, June 24, 2008
You have to be kidding?
You need to look at your appraiser and broker for your inflated appraisal....any fool that can read that HomEq does not make home loans they only service them after a rip off mortgage lender makes the loan!
Start at the beginning for fault!
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