Complaint Review: HomeServe USA Repair Management Corp - norwalk Connecticut
- HomeServe USA Repair Management Corp 601 merritt 7 6th Floor norwalk, Connecticut USA
- Phone: 8774447750
- Web:
- Category: Warranty Companies
HomeServe USA Repair Management Corp The warranty company Homeserve refuses to fix my waterservice line. norwalk Connecticut
*UPDATE Employee: Let's see what can be done to help you
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I took out a warranty with Homeserve USA introduce to me by American Eletric Power. This warranty stated that homeowners are responsible for repairing or replacing the line. My waterline broke June 4, 2016. I called HomeServe on that day, a plumber came out. His finding was the issue is inside of the house which is Interior. I am not covered for interior only Exterior. I was not made aware of Interior waterline service from this company until the line broke. I call the city to shut the water off from the street on June 6, 2016 the last day that I have had running water. The city came out on August 2, 2016 their finding was the leak is Exterior. On August 12, 2016 a plumber from HomeServe contracting came out again. He stated the leak is in Interior. I have came to the conclusion that this company does want to fix my water. How was I suppose to know that my home was builted on part of the waterline. This is what HomeServe is telling me. I never recieved anything from HomeServe stating that I needed an Interior warranty. Please help ME. I am 68 years of age. I have been lifting water cooler jugs 8 of them per day and paying people for water and to transport it to me.
This report was posted on Ripoff Report on 08/12/2016 08:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/homeserve-usa-repair-management-corp/norwalk-connecticut-06851/homeserve-usa-repair-management-corp-the-warranty-company-homeserve-refuses-to-fix-my-wat-1322127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Let's see what can be done to help you
AUTHOR: HomeServe USA Representative - (USA)
SUBMITTED: Saturday, August 13, 2016
Dear Curtisenne, please send your contact info to response@homeserveusa.com so that we can work with you to solve this problem. Thank you!
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