Report: #1056487


  • Submitted: Tue, June 04, 2013
  • Updated: Tue, June 04, 2013
  • Reported By: Rent to Own Biloxi Ms — Biloxi Mississippi
    2740 Pass Rd
    BILOXI, Mississippi

Show customers why they should trust your business over your competitors...


The six months same as cash clause is a new concept in the rent-to ... it off in six months, the only added cost is taxes and a small rental service fee

TAXES  keep thisi n mind when you ask for a cash payoff

Would you pay the equivalent of 311 percent interest to own a big-screen TV?

Rent-to-own companies tout hot products with appealing payment plans, but their deals are a costly way to buy appliances, electronics, and furniture

Would you buy a $600 computer knowing that it would cost you nearly $1,900 after less than a year's worth of payments? How about a $1,000 clothes washer/dryer combination at an equivalent interest rate of 100 percent, leaving you $2,700 out of pocket after two and a half years?

I have rent to own over the years wih no big problems and paid it off before time.

My problem with Homesmart was the numbers was not adding up and different quotes on cash payoff. So my suggestion is get  PRINT OUT on detail billing so you have a break down on what amount goes where.

I have return the stuff and ended my lease with Homesmart.

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#1 REBUTTAL Individual responds

OUTSTANDING customer service

AUTHOR: satisfy the customer - ()

 When a customer has a bad experience with your business, they don't care whose fault it is. They just want a solution.

Resolve Customer Service Problems. An important component of the customer service experience includes interactions with company representatives

 GM  hasTurn unhappy customers into happy fans and I am a customer again at home smart.

Thanks to Mr Jasper

Biloxi Ms Store

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#2 Author of original report

Did I open a Can of Worms

AUTHOR: Rent to Own Biloxi Ms - ()

 Behind the numbers I think there is a typo  misspelled be careful.

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#3 REBUTTAL Individual responds

Thanks for the 411

AUTHOR: Behind the numbers - ()

 There is room for improvements ar this store . I know the rent to own store  prices are much higher. But the pricing was a issue. Service fee 's  seem lower on some items vs others.

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#4 Consumer Comment

Behind the numbers

AUTHOR: Behind the numbers - ()

 Sounds great, right? But of course there's a downside.I think that the rent-to-own model generally is a remarkably expensive way to obtain what you need, "There is usually a better way to obtain what you want if you do a little planning and have a little patience."Need another reason to avoid rent-to-own shopping? Even if you were to exercise the early-purchase or same-as-cash option under the rent-to-own agreement, there's a good chance that you'd pay more because the "cash price" at rent-to-own stores often is higher than at other retailers.The negatives don't stop there. You could face other charges, including if you are late with a payment and want to reinstate the agreement so you don't lose the benefit of what you paid so far. You know exactly what they're paying for.

More than just high costs

Rent-to-own stores have also been accused of engaging in questionable business practices Becarefuk of prevent inflated cash prices!!

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