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Ripoff Report | Hometenders of Ame Review - Scottsdale, Arizona
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Report: #682348

Complaint Review: Hometenders of America - Scottsdale Arizona

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  • Reported By: CJ — Awatukee Arizona United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Hometenders of America Greenway-Hayden Loop Scottsdale, Arizona United States of America

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I had read their reviews while they were "CONSTANTLY" emailing me. Or, should I say "stalking" me. Somewhere, I read that they say "you need to hurry and make a decision as we have others who are wanting this home". They used the same tactic on me. It's funny, I think I spoke with the Daughter. They are definately rough around the edges and don't come accross as a very professional company.

We sincerely appreciate the reviews. It helped make our decision.

This report was posted on Ripoff Report on 01/13/2011 05:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hometenders-of-america/scottsdale-arizona-85254/hometenders-of-america-the-owners-and-their-daughter-do-not-use-this-company-scottsdale-a-682348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

SAME ABHORENT RHETORIC, BY SAME SOCIOPATHIC SOURCE, SAME LIES!

AUTHOR: Owners,Hometenders of America - (United States of America)

POSTED: Sunday, January 16, 2011

Our attorneys have instructed us to post the following statement:

Hometenders of America, has fallen victim to an outrageous, ongoing slanderous smear campaign by one family. We have hired a private investigator and have found that every single negative posting has emanated from the same or similar IP addresses. These are vicious people on a witch hunt with no proof to substantiate any of their lies. These personal attacks are vicious, unfounded and have no purpose other than to fuel their personal vendetta against the people who had to go to court, testify against them and remove them from the property. This sociopathic family has a grudge against our company because they were forcibly removed from a property for breech of contract on several fronts. They lost in court. We prevailed to have them removed from the property, awarded all legal expenses, to include attorney fees, damages etc. To show you the moral composition of these people we are dealing with, they physically assaulted a female employee, spat on her which in turn precipitated police intervention and pending assault charges.

Their rhetoric is exactly the same on every single posting, with the same mis- spelled words, less than eloquent wording, egregious lies, mis-representations, and no basis to any material facts or specific complaints, just personal attacks on me, my wife and my office manager, that goes on unabated.. On the last two postings, we see that they came from the same email address, one posing as a hometender, the next posing as a homeowner. Case in point it is the same expressive style of writing, just coming from a different perspective (hometender, homeowner or Realtor) and is it loosing its impetus. It is actually working in our favor as our rebuttals are adding credence to our Company and giving us an opportunity to let consumers know the truth and quality of the service our Company provides. Anyone that knows the real facts is not only empathetic but sympathetic to our situation.

Since we have been in business for four year and never having a complaint registered against us and having over 1500 homes and hometenders in the program in as much time, it is obvious of their motives as all these postings started simultaneously with court proceedings against these people.

As a small businessman in these trying economic times this unabated, unsubstantiated drama has cost my company many thousands of dollars to protect and defend our good name. We have employees that are being directly impacted by this reckless campaign, both economically and emotionally. This goes to show in today's America someone with a screw loose can cause heartache and grief to innocent people. All we can say, whether you believe us or not, we are sincere, honest, and a professionally run company and would only want to be judged in a fair and equitable arena. We thought that going through America's judicial process, justice would prevail, which it did, however, because there are these so called soap boxes this allows them an avenue to spew pure venom, and has given them the ability to portrait a distorted/false picture of a truly reputable company. It feeds into their psychopathic behavior and the more we rebuke these charges, the madder they get and who knows to what lengths they will go next. This could easily turn into a tragic situation as we are not dealing with rational, normal thinking people. This is a very serious matter that has gone far beyond just someone being unhappy with service from a company.

Let this show as a matter of public record that we have become victim of death threats, personal attacks, and out and out slander. .

We have filed an order of protection against these people, we have filed a harassment and slander claim and have reported them to the proper authorities as well, however, a piece of paper is no guarantee against possible physical attacks, bullets or the continuation of these so called anonymous or fictitiously posted rants.

In light of the most recent tragedy in Tuscon, dealing with sick people and giving them an outlet to perpetrate these crimes of hatred is deplorable and dangerous. Other web sites that they have posted on have taken this seriously and have already removed their postings and banned them from any more abhorrent actions.

It is our sincere hope that any savvy consumer will see through this veil of vengeance from people who will not take responsibility for their own actions.

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#1 Author of original report

If your a realtor and get a phone call from HomeTenders - RUN!!

AUTHOR: karen Dodds - (United States of America)

POSTED: Friday, January 14, 2011

Never have I ever seen a more unprofessional business than I have HomeTenders, Scottsdale. Let's just say in a nut-shell that if someone approaches you regarding this ridiculous concept of theirs - HANG UP....

They've earned the reputation they have built and so they own it! I've witnessed damaged homes by their so called caretakers, been in yelling and screaming matches between these people. From realtors, to the homeowners and down to the caretaker - NO ONE HAS BEEN HAPPY with this company! Almost every realtor I've heard that has done business with HomeTenders of America has said that the caretakers they retain almost never has nice furniture - certainly not enough to fill a home nor is it anywhere near being nice. I encourage you to take into consideration these reviews we've all taken time to write about.

I also encourage anyone who has had bad experiences to take the time to write your review. You'll note that the owners themselves are rebuttling reviewers complaints. Why? Because they know it's the truth. As the old saying goes, "the truth hurts". Whether you like it or not, the public has the right to public speach. And if this many people have had bad experiences, something is wrong. Maybe one thing they need to learn is this - it has been proven time and time again that when someone has something positive to say (word-of-mouth) sure it'll get around, but what they don't know is that when there is negative word-of-mouth runnin' round, negative spreads alot further than positive. So, I'm encouraging your reviews. It works! Keep 'em coming.

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