Report: #1080757

Complaint Review: Honda Cars of Corona

  • Submitted: Sat, August 31, 2013
  • Updated: Wed, July 02, 2014
  • Reported By: Rich — Upland California
  • Honda Cars of Corona
    1080 Pomona Rd
    Corona, California

Show customers why they should trust your business over your competitors...

 Went there to see about getting a new used car,the salesman said the price on the car was a special 13885,so i asked about my trade in,he agreed to take my trade in and pay it off 2300,if i paid  full asking price of their new used car,after agreeing i was rush out with no one explaining  my deal in detail,they were only worryed about me buying a extended service contract,i found out later they only paid 1100 to my trade and put the rest of it 1200 into my new payments without telling me,after going back and asking why they did this  they didnt want to here about it,its too late,if someone tells u i'll pay off your car to make a deal it should mean their paying off your car in full NOT including what they did not pay in the new payments,liar.Am i right if the dealer says we'll pay off your trade if you buy are car,they mean we'll pay it off but use your money!!!

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This report was posted on Ripoff Report on 08/31/2013 12:13 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Richard here is some helpful info for you and many others. At the bottom I posted some auto sales training videos from a guy names Steve Richards He helps car sellers make more money

AUTHOR: Auto dealer fraud Investigator - ()

Rich I posted some videos at the bottom Of my posting for you. There's a guy name of Steve Richards He teaches car salesman how to make more money He does not teach fraud he does not teach deception. Sales people at dealerships are trained to make more money. Go to Youtube do a search the following  "Steve Richards auto sales training". This guy is a good trainer for sales people but car buyers  need to know how sales people are trained. Watch some of his videos


Rich I understand where you're coming from. Trust me there are fast talkers in the auto Industry. When buyers and sellers go into the negotiation process it becomes a battle who is going to take the money Or who is going to keep the money. You ever notice when going on the Internet and reading other peoples complaints about buying cars. One of the complaints is it takes forever to get a car deal done and leave the dealership.  They drag out the process to try to tire you out, when you become tired it's easy for them to take the money.  One of the other problems that car buyers do not understand Is the value of trade and how little they are going to try to give you for it

You ever notice when going to the car dealership to try to buy a car every question you ask they will always turn that around and ask you a question so they don't have to answer any of your questions With a direct answer.

Here's some information for you to do some research on your deal.  The contract that you signed does it have a name printed on it as to who you're going to be baking your payments to? In other words what's the name of the lender.  Is that banks company name printed on the contract ? If there's a name printed on the contract in the dealership submitted the contract only one lender To get you approved.  If the contract does not reveal the name of the lender, That means that there's a strong possibility that the dealership submitted your contract to many different lenders to try to get what's called the ( Buy Rate ) Possible, after they try to get you to sign a contract with the highest interest rate possible.

If they get you to sign a contract at 12% and they get the lender to fund the deal at the lowest interest rate possible. Let's say if they Provide a BUY RATE At 7% Interest. That means the dealership got the loan bought at 7% and got you to agree to 12% For the life of the loan. That is call a five point spread.  That difference goes to the dealer directly from the bank. The industry calls it back in gross profit.  So just because you singed a 12% interest loan that doesn't mean that that's what they got you BOUGHT for.

I am sure that you do not have a copy of the credit application that you filled out. Many dealerships do not want you to have a copy of the credit application that you have personally filled out and signed. Nor do they want you to see the documentation that they submitted to the bank to get your loan approved. If you had a copy of the credit application you filled out that would be really cool let me explain why.  Once you find out the name of the lender that you're going to be making your payments to.  After you make three or four monthly payments on your new car deal, You contact your lender and ask them for a copy of the documentation that the dealership submitted to them to get your loan approved.

Many times the credit application the customer fills out and the application documentation that dealership submits to the bank for loan approval do not match. I know about a Car deal Where the customer filled out a copy of the credit application and told the dealership she only made $1200 a month gross.  That wasn't her take-home pay, her take home Probably about 850 bucks net.  I told her to contact Huntington national Bank and ask for a copy of the documentation that the dealership submitted to the bank for loan approval. After she got a copy of the credit application the dealership built and submitted to the bank she found out that the dealership was telling the bank she maid $5000 a month. The dealership submitted the documentation by the Internet. Creating falsify documents and submitted them over the Internet is called wire fraud.

Not one radio station in the country and not one TV station that I know will do stories on this topic. The reason is because most of all of them get the majority of the revenue from car dealers.

I'm going to place a couple of videos down below and I want you to watch these sales training videos they are very informative.  I encourage you to post your thoughts of my posting. Contact your lender of the car he traded in and make sure that it has been paid off. By the way Google the company name of your extended warranty Type in the word reviews after the company name and look on the Internet of other people's complaints about that warranty.

Remember fools and their money are soon parted, Don't become a fool always read the ripoff reports first!

I am doing this to help car buyers be informed before they go shoping NOT AFTER.
Here is Steve Richards a auto sales trainer

Using a "Modern" Version of the "Take-away" to Handle the Paym

Presenting the NUMBERS

Steve Richards 

What is the Relationship between KBB and AutoTrader?

Steve Richards 

Clarifying and Quantifying the Tired and Ineffective "reconditioning"

Now your home work has been assigned to you. Its my pleasure to inform car buyers BEFORE they go shopping NOT AFTER !
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