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Report: #1358512

Complaint Review: Honda of Escondido - Escondido California

  • Submitted:
  • Updated:
  • Reported By: Allen P. — Escondido California USA
  • Author Confirmed What's this?
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  • Honda of Escondido 1700 Auto Park Way N Escondido, California USA

Honda of Escondido - Penske Automotive Group New Car Buyers - BEWARE of this HACK Escondido California

*Author of original report: You're not comparing apples to apples

*General Comment: ALmost as sleezy as the customers!!

*Consumer Suggestion: Pretty sleazy

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 These Penske Auto Group dealerships have made the decision to violate every vehicle on this and other brand lots with an aftermarket security system. They cut factory wiring to install a system that is not covered by your factory warranty. Which in turn will render a portion of this warranty useless. A reason to deny a claim and become a customer pay repair, tow or another un reimbursable expense. They have the nerve to charge you for this system at well over a 200% markup with a pressure sales technique at signing. This system is more of a profit center and a convenience for them (programmable for universal vehicle access). Then they will tell you that the system comes with a 3 year/36,000 parts

and labor warranty. This aftermarket warranty won't pay for a tow, transportation or the other benefits your new vehicle warranty may allow. You now have to deal with a second company for reimbursement and that is "if" you sent in your registration card for the system. If you purchased extended warranty to cover bumper to bumper for additional years - too bad so sad. Even if you don't purchase the system, the damage is done - the system remains wired in the vehicle inactive but still there. The security you feel with a factory warranty is now compromised. The choice to jeopardize your factory warranty should be yours. This is a Failure to Disclose Material Facts about a Vehicle prior to sale. One indication is

if the sales associate has to pound on the window to open the vehicle. The shock sensor allows access - the systems are pre-installed by the dealer. There will also be a small box screwed/wired in the dash below the dash/steering column. You are better off looking for a dealership that must retrieve the keys from the office or one that uses the old fashioned lock boxes. Also, if they tell you your vehicle doesn't come stock with a car alarm - this is a play on words (I have to admit is pretty ingenious). The manufacturer of the system they install & sell is KARR. Please read the links with comments attached below for more info. http://www.thetruthaboutcars.com/2016/08/never-buy-car-alarm-dealership

http://m.ripoffreport.com/reports/mazda-of-escondido/escondido-california-92029/mazda-of-escondido-penske-auto-group-escondido-california-1357603 Security System Owners Manual c/d – Page 144 (2016 Honda Pilot) Immobilizer System NOTICE: Do not alter the system or add other devices to it. Doing so may damage the system and make your vehicle inoperable. Page 145 Security System Alarm Do not set the security system alarm when someone is in the vehicle or a window is open. The system can accidentally activate when: • Unlocking the door with the lock tab. • Opening the hood with the hood release. If the battery goes dead after you have set the security system alarm, the security alarm

may go off once the battery is recharged or replaced. If this occurs, deactivate the security system alarm by unlocking a door using the key, remote transmitter, or smart entry system. Do not attempt to alter this system or add another device to it. General Warranty Provisions The warranties in this booklet do not cover: • The failure of any part or accessory due to: - The installation of any part that is not equal to the original in quality of materials or workmanship. - Any failure caused by modifying the vehicle, or installing accessories not authorized by Honda

This report was posted on Ripoff Report on 02/26/2017 05:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/honda-of-escondido/escondido-california-92029/honda-of-escondido-penske-automotive-group-new-car-buyers-beware-of-this-hack-escondi-1358512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Author of original report

You're not comparing apples to apples

AUTHOR: - ()

POSTED: Monday, February 27, 2017

 I am referring to a new vehicle purchase from a new vehicle dealer - not a used vehicle from any lot. I'm referring to a new vehicle warranty - not an aftermarket warranty. These systems are not GPS trackers - the most they do is add a shock sensor that goes off when a Harley drives by. I'm also not referencing a Jeep but a Honda in this complaint. This is what pot smoking does to you.

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#2 General Comment

ALmost as sleezy as the customers!!

AUTHOR: Tyg - (USA)

POSTED: Monday, February 27, 2017

 While Im sure YOU feel its 100% warrented to call THEM out on the instalation of the system, there is a SMALL bit of REALITY here that YOU are willing to ignore in favor of making THEM the bad guys. The reality is that the customers ARE THIEVES!!!! A customer will SAY whatever they can get away with in order to get THIER way. A customer will REFUSE to pay at the SLIGHTEST inconvence to themselves. Basically, everything you would say about a used car sales person could be said about the very same people BUYING the cars. That being said, those systems are in place to TRACK THIER PROPERTY!!!! Until a vehicle has been paid off, ITS NOT YOURS!!! SOME ppl will use used vehicle dealerships in order to MAKE money.

Its called grand theft auto for a reason. They "lease" a car and then have a "friend" steal it. The vehicle is inevitably written off and normally resold for more money. SO a tracking system is installed TO PROTECT THIER PROPERTY!! While YOU wish to whine about the warrenty, it REALLY doesnt matter in the long run. Very few auto warrenties will EVER meet YOUR expectations and assumptions. Those warrenties are VERY expensive. You can go ahead and admit that YOU have horrible credit and MUST go through a dealership that takes risks on ppl who have ZERO credit. WHich is WHY you have a tracking/security system in the vehicle. YOU havent been ripped off as the warrenty is NOT handled BY THE DEALERSHIP!!! If its being denied its because YOU didnt meet the requirments to actually use it. Nothing more.

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#1 Consumer Suggestion

Pretty sleazy

AUTHOR: ramjet - (USA)

POSTED: Monday, February 27, 2017

Pretty sleazy tactic, car dealers keep dreaming up new ways to screw us.

My recommendation would be to either buy the Jeep from a different dealer or buy another brand if there are no other Jeep dealers in the area.

They have no shame.

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