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Report: #1271079

Complaint Review: HOPE 4 HOME - Nationwide

  • Submitted:
  • Updated:
  • Reported By: MS. BLAIR — CAPITOL HEIGHTS Maryland USA
  • Author Confirmed What's this?
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  • HOPE 4 HOME Nationwide USA

HOPE 4 HOME,JAMES, kATHLEEN LAWRENCE, VERDI, NINA HOMEOWNERS BEWARE MIRA LOMA CALIFORNIA

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   Hope for Home, states it is a government Home modification or debt settlement agency to assist Homeowners who are facing foreclosures. I submitted my appliaction with this company in March 2015 for a modification process, and was instructed to send all documents I  recieved from my mortgage company to them. Caryne was my contact person, and If I hade any questions to contact her.

 

   I called once a week to get an update with my case, I left so many messages that was not returned, I grew quite concerned about this company. I recived a called in June 2015, that my modification did not go through, but they will get my payment forgiven or a debt settlement to bring my mortgage current.

 

    Hope for home gave me a call on June 08, 2015, to complete this debt settlememt, Wells fargo required me to have 2 mortgage payment in Wells Fargo trust account. I sent the payment of $1917.22, fed-ex to Hope for Home.

 

     I sent in all my correspondence to Hope for Home that I recived from The lawyers and court concerning my Home, and Caryne (who very seldon return calls) said not to worry and keep sending documents to processing@Hopeforhomes.com.

 

      I was contacted by the Lawyers for Wells Fargo and wrote a letter to give them permission to speak with me.

   I left several messages with Hopeforhome and my calls was not returned. I sent a letter to Hopeforhome on September 24, 2015, to withdraw my application and request a refund of my money.

      I spoke to James (the Manager) and he said the request was sent to the acounting department and they will send out the refund. I have called the company repeatly to speak with James(the Manager) to be told by Verdi, he is not in and she has left him all my messages.

 

    On November 02-2015, I had a conversation with Verdi, she told me that the request went to the accounting department and they dont' have anything to do with that, I also ask her for a contact for the accounting department, which she didn't have. I told Verdi that she was not professional and does not make any sense what she told me, I told her I dont know what the policy is, but I sent my monet to Hopeforhome and requesting my refund from them.

 

 

This report was posted on Ripoff Report on 11/30/2015 02:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hope-4-home/nationwide/hope-4-homejames-kathleen-lawrence-verdi-nina-homeowners-beware-mira-loma-california-1271079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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