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Report: #1377505

Complaint Review: Hosgator - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Jay User — Atlanta Georgia USA
  • Author Not Confirmed What's this?
  • Why?
  • Hosgator Nationwide USA

Hostgator Sitelock Infects website then charges to fix site Nationwide

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After hosting websites for ten years on hostgator and  all of my websites got malware all at the same time.  I thought it was odd because these sites were not related and the only thing that tied them together was that they were all hosted on hostgator.  I got an email from a company called sitelock offering to help me and wanted to charge me money to fix website.  I called hostgator and complained, they insisted it was my fault that sites got infected.  I know differently.  I had to pay hostgator to restore website which they did immediately.  After my monthly hosting fee and other fees I pay, now they are charging to fix their own server errors.  They are an absolute scam.

This report was posted on Ripoff Report on 06/06/2017 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hosgator/nationwide/hostgator-sitelock-infects-website-then-charges-to-fix-site-nationwide-1377505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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