Report: #1214155

Complaint Review: Hospice Family Care Prescott AZ

  • Submitted: Sun, March 08, 2015
  • Updated: Sun, March 08, 2015
  • Reported By: RGAZ1 — Prescott Arizona USA
  • Hospice Family Care Prescott AZ
    3195 Stillwater DR
    Prescott, Arizona
    USA

Hospice Family Care Prescott Arizona Beware Stay Away Prescott Arizona

*Consumer Comment: Question

Show customers why they should trust your business over your competitors...

The management and office staff are less the professional and not able to resolve any issues and do not deliver professional caring adequate service to the patient. When you call the office 100% of the time you can never reach anyone and you are told they will call back this never happens. The clinical supervisor was so awful that a complaint was given against the clinical supervisor and the company sunstanuated it and noted so in her permanent HR file. The company kept the clinical supervisor and only for her to be able to make another patient sick and have the patient meds run out. When this was brought to the company attention retailation was taken agianst the patent for doing so. The social worker does not follow professional guideleins as set by the Behavioral Board. 2 formal complaint are filed against the clinical supervisor and the social worker. The complaints will be substnuated by both the state nursing board and the state behavioral board respectively. Due to the porr and less then caring professional service delivery the patient ran out of medication and became worse. It took 6 days with the patient getting worse to resolve the wrongs and get the patient medication. After this was brought to the management attention retalitory behavior and actions were taken agianst the patient. The patient has since eft the care of Hospice Family Care. if yu care about caring professional service stay wawy from this service provider.

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This report was posted on Ripoff Report on 03/08/2015 04:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hospice-family-care-prescott-az/prescott-arizona-86305/hospice-family-care-prescott-arizona-beware-stay-away-prescott-arizona-1214155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Question

AUTHOR: Stacey - (USA)

 What did JCAHO say when you reported them??

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