• Report: #1130667
Complaint Review:


  • Submitted: Fri, March 14, 2014
  • Updated: Fri, March 14, 2014

  • Reported By: Csmith — Lantana Florida
houston, Texas USA


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What this company did just could not be described as anything but stalking to KEEP MY BUSINESS. THEY REFUSED TO CANCEL.. I signed up month to month, next day i changed by mind and emailed them. TO DATE I HAVE RECEIVED OVER 10 EMAILS, 20 PHONE CALLS asking what they can do to keep me from cancelling.

I can't get them to just stop. They have just about given me a heart attach. I kept getting emails from Cory R, in cancellations asking what they can do to resolve my issues...i would reply in no uncertain terms, to JUST ..CANCEL THE ACCOUNT.

the wait times on hold are horrific, I finally waited 11min. 3 seconds for billing to answer and guess what my account still had not been cancelled!!! NOR IS THERE A SUPERVISOR YOU CAN TALK TO.


FOR ALL THE GRIEF, ITS NOT WORTH DOING BUSINESS WITH THESE PEOPLE. If you are reading this , you are probably looking at doing business with them, TAKE THESE WORDS OF CAUSTION. DO NOT DO BUSINESS WITH THESE PEOPLE, you will never be able to cancel, must less get any fr...customer service....

read all the complaints here, save yourself the aggravation, go somewhere else!


This report was posted on Ripoff Report on 03/14/2014 11:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hostgator/houston-texas/hostgator-most-horrific-experience-with-any-company-on-internet-houston-texas-1130667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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