Report: #911359

Complaint Review: Hostirian River City Internet Group

  • Submitted: Fri, July 13, 2012
  • Updated: Fri, July 13, 2012
  • Reported By: mauinate — kihei Hawaii United States of America
  • Hostirian River City Internet Group
    11756 Borman Drive
    United States of America

Hostirian River City Internet Group River City Internet Group, Hostirian, Electronic Internet, Primary Network, E-Backups, Internet Gateway, ATCI Hosting, Dishonest company, takes advantage, takes for granted Internet, Internet

Show customers why they should trust your business over your competitors...

I have been a loyal customer of River City Internet Group or Hostirian for over a year. Although they have affordable services that are somewhat reliable (three outage that lasted over 4 hours in one year) these guys really dont care about customers, only your money. Tech support considerably takes way too long to answer tickets and always over looks the details.

The worst part about this company is that they have major communication issues with this billing department. They have twice tried to run my credit card causing according to my bank a fraud alert to pop up. When this happens your bank temporally blocks your card, when the payment fails river city internet group shuts down your server without even an email! Furthermore I was told "we dont have time to contact people about billing information".

Dont use these guys, there are tons of other great hosting companies that value your business and will communicate and offer quality support.
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This report was posted on Ripoff Report on 07/13/2012 01:18 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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