• Report: #719914
Complaint Review:


  • Submitted: Wed, April 20, 2011
  • Updated: Wed, April 20, 2011

  • Reported By: michigan — mid Michigan United States of America
999 W Yamato Rd, Suite 100, Boca Raton, FL 33431 Internet United States of America

HotBookSale.com BestBrandValues, SmartSavingsCenter, DiscountPosterSale, BestBuyerDiscount,SmartSavingsCenter. Unauthorized membership charges Internet

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A simple book order turned into a hidden enrollment in a membership charge to my credit card.
Despite repeatedly telling them I Did Not sign up for the membership they continued to charge me $9.95 per month indeffinately. There was no welcoming email to announce my membership.  My Invoice clearly shows no charges beyond the book price.  They finally cancelled the membership and have offered a 3 month refund but they refuse to refund the additional 8 months. Also refused to give me the corporate address to send a letter of complaint just their flunky PO Box address. They continue to maintain they are only allowed to refund 3 months. Clearly I have not used the membership.
There corporate address and owner is available at Florida Division of Coorperations. 

This report was posted on Ripoff Report on 04/20/2011 11:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hotbooksalecom/internet/hotbooksalecom-bestbrandvalues-smartsavingscenter-discountpostersale-bestbuyerdiscount-719914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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