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Report: #1211780

Complaint Review: hotelcorp.com - Internet

  • Submitted:
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  • Reported By: gramcracker — minot North Dakota
  • Author Not Confirmed What's this?
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  • hotelcorp.com Internet USA

hotelcorp.com advertised great rates for las vegas strip hotels with $100 worth of free chips. Had to call/couldn't get info online. Representative on phone gave me a great rate, great rooms, great location but said chips not available so included free breakfast buffets. Said I would get a confirmation by email but by second day, no confirmation received so I called the second day. Was put onhold for forever & then when got a rep, was told NO breakfast buffets available so offered a discount & was told the email taken was wrong so company would correct the email & send out the confirmation. Bad Company!!! Avoid!!!!!! severl places Internet

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Hotelcorp.com offered fantastic rates for hotel rooms online with an ad that said the patron would receive $100 worth of chips for a casino in las vegas. Patrons must call. When I called I was offered a great rate for a great room with great location. Chips were not available so the rep offered me free breakfast buffets & booked the reservation & charged my CC card. I was to receive an email confirmation. No confirmation was received so I called the 2nd day. Rep I talked with said they could not offer free breakfast buffets & they had my email address wrong. She offered a discount for the trouble, said she corrected my email address & would send the confirmation out right away. I finally got a confirmation on the 3rd day, but the dates were completely wrong (3 months earlier & only for 2 nights!!!!). So, I called again the 3rd day & of course the waiting times are outrageous (30minutes!). The rep I got said he could do nothing but try book new rooms at much higher rate or I could agree to attend a sales session while in las vegas for 3 days to look at purchase of Westgate resort property. The reps were extremely rude. I asked to cancel the reservation & get a refund. I booked on another sight that gave rates & confirmation immediatly!!! I have yet to see if this company will refund my Credit Card. I am worried. This is a BAD company!! I feel everything that was done was done with a plan in mind so that highter rates would be offered each time I called & perhaps I would not notice that the dates were wrong & then I would be without rooms & without my refund!!! This is a terrible company!! Ripoff all the way!!!!!!

This report was posted on Ripoff Report on 02/26/2015 12:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hotelcorpcom/internet/hotelcorpcom-advertised-great-rates-for-las-vegas-strip-hotels-with-100-worth-of-free-c-1211780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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