• Report: #346769
Complaint Review:

Hotels-and-discounts .com

  • Submitted: Wed, July 02, 2008
  • Updated: Wed, July 02, 2008

  • Reported By:St. Charles, Illinois
Hotels-and-discounts .com
hotels-and-discounts.com Internet U.S.A.

Hotels-and-discounts .com Duplicate billing Internet

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I made reservations April 25, 2008 through h0tel-and- discounts for one room at Fairfield Bay Arkansas. I did not receive an on line confirmation for the room so i resubmitted my request. When i arrived at Fairfield Bay two rooms had been reserved.

The clerk at Fairfield Bay tried to call Hotel-and-discounts to cancel one room. All lines were busy and the call never went through.

I was billed for both rooms on my May American Express bill.

Since i had no phone number to call I continued to send E-mails to hotels-and-discounts but never received a response. To date i have sent seven e-mails and received answers to none of them.

I have been trying to get a refund of $266.70

I would at least expect a rely to my requests

St. Charles,, Illinois

This report was posted on Ripoff Report on 07/02/2008 11:48 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hotels-and-discounts-com/internet/hotels-and-discounts-com-duplicate-billing-internet-346769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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