Complaint Review: Hotels.com - Internet
- Hotels.com Internet USA
- Phone:
- Web: www.Hotels.com
- Category: Hotel
Hotels.com Rewards plan is a joke Internet
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We used Hotels.com six different times, sometimes 2 or 3 nights at a time. But because one time we signed in under my husbands name their rewards program created a different account.
Everyone I contacted by phone said they could not in any way "merge" the 2 accounts so that nights spent would reflect and count towards the reward program. So I emailed the corporate offices and they they promised to "fix" the problem by merging the two accounts. I never heard from them again.
I don't know how these people stay in business. The FTC should unlicense websites/businesses that have as many rip off reports/unsolved complaints as Hotels.com does. If there's no repurcussions for bad behavior, they don't have an incentive to do better.
This report was posted on Ripoff Report on 01/08/2016 10:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hotelscom/internet/hotelscom-rewards-plan-is-a-joke-internet-1278874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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