• Report: #990056
Complaint Review:


  • Submitted: Wed, January 02, 2013
  • Updated: Wed, January 02, 2013

  • Reported By: Jordana — New York New York United States of America
Internet United States of America

Hotels.com Rewards program bogus Internet

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I have used hotels.com several times to book hotels. I joined it's "rewards program" which promises that if you stay 10 nights in a hotels.com hotel you get one night free. They massively screwed up my rewards account, first claiming I didn't have one to credit and then by deactivating it so I cannot get a reward credit. Their customer service department provides no service. Clearly, the person responding does not speak adequate English. This same person has no authority to assist with correcting errors. I will not use this website again for anything.

This report was posted on Ripoff Report on 01/02/2013 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hotelscom/internet/hotelscom-rewards-program-bogus-internet-990056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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