Report: #358330


  • Submitted: Fri, August 01, 2008
  • Updated: Mon, August 11, 2008
  • Reported By: EAGLE Colorado
    AP 6 SUITE129
    LOUSIVILLE, Kentucky

HOTPOINT GENERAL ELECTRIC G E will not honor their 10 year warranty on leaks in a Hotpoint Dishwasher. LOUSIVILLE Kentucky

*Consumer Comment: Really look closely at the warranty

Show customers why they should trust your business over your competitors...

I have a Hotpoint Model HDA3740G02SA dishwasher that leaks the warranty clearly states there is a 10 year warranty "if the tub or door liner fails to contain water due to a defect in materials or workmanship. During this full warranty, GE will also provide, free of charge, all labor andin-home serviceto replace the defective part."
They are in "BREACH' of warranty and refuse to perform the above service.
They have agreed to send me a gasket that I am to install, but I am still waiting.
They maintain the at gaskets are not covered but there are no exclusions stated in the warranty.

EAGLE, Colorado
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#1 Consumer Comment

Really look closely at the warranty

AUTHOR: Colorado Tech - (U.S.A.)

I as well have a GE dishwasher. If you look at the warranty closely you will read that the entire appliance is covered for one year all parts labor and home charges. The ten year warranty only covers the inner door liner and the permatuff tub i believe they call it. Nowhere does it mention the gasket being covered. Just have them come out and look at it to see if it is the tub or the gasket.
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