Complaint Review: Hotwire - Internet
- Hotwire Internet USA
- Phone: 1 866-468-9473
- Web: https://www.hotwire.com/?gclid=Cj0K...
- Category: Hotel
Hotwire Booked for agreed on rate and after booking reservation made at higher rate San Francisco, CA Internet
I booked a hotel reservation through Hotwire. I chose a hotel for a rate of $61 per night. The summary showed the $61 hotel rate when I hit the "book" button. Immediately after booking this hotel through the Hotwire website, the reservation showed a hotel rate which will be charged to my credit card, of $67.20 per night.
Called customer service, and also sent email, to complain and request a cancelation. Customer service refuses to cancel stating, "all reservations are final." I have saved screen shots showing both the rate I reserved and the rate they charged after I made the reservation.
This report was posted on Ripoff Report on 12/18/2016 06:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwire/internet/hotwire-booked-for-agreed-on-rate-and-after-booking-reservation-made-at-higher-rate-san-f-1344043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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