• Report: #962052
Complaint Review:


  • Submitted: Tue, October 30, 2012
  • Updated: Tue, October 30, 2012

  • Reported By: John B — Bon Air Virginia United States of America
Internet United States of America

Hotwire Misrepresented Price and Stars Rating Internet

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The site advertised a "hot deal" in Charlotte, NC, claiming it was a 3 star hotel and that the price of the hotel room was $79/night at other sites.  After completing the transaction, I found that it was a 2 1/2 star hotel at other sites and the maximum rate charged at any site, including the hotel's own web site, was $69/night.  The customer service rep made excuses but would not refund my money.

I told the rep that I would not do any more business with them.

Let the buyer beware!

This report was posted on Ripoff Report on 10/30/2012 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hotwire/internet/hotwire-misrepresented-price-and-stars-rating-internet-962052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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