Complaint Review: Hotwire - Internet
- Hotwire Internet USA
- Phone:
- Web: hotwire.com
- Category: Air Travel
Hotwire Rip off NYC Internet
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I have been fighting with them since September!! I booked and PAID for a flight cut and pasted what I thought were my confirmation and baggage info to print out at my office the next day. Only to find that when I clicked the link the next day it said that the deal was no longer available! I wish it stopped there. I had to spend another 2 hours online booking another flight. I did not hear a word from them until the day AFTER I had returned from my trip saying I had canceled my flight!!!!! with them. I spoke with several people, they tried to push me off to the airlines- no I didn't buy the ticket from the airline I bought it from you. They then told me to fax my story all to deaf ears- I was told to write to the corporate office I did and their "decision " was still no I had to pay for these tickets!!!!!!!!! even though the link said the deal was no longer available! Amazing that you can take my credit card info and send a link that says no longer available and then insist that I pay for the tickets ! I even had American Express step in - times 3!!! and they couldn't get anywhere! Currently AmEx is charging me interest!!! and my perfect payment history is ruined because Il refuse to pay for these airline tickets, when I read "this deal is no longer available I actually understand that the deal is no longer available! Most people with money to burn would have cut their aggravation factor and just paid for the tickets. I unfortunately don't have that luxury and now am taking to social media. Please help I would be happy to supply all of the paper work.
This report was posted on Ripoff Report on 05/14/2014 08:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwire/internet/hotwire-rip-off-nyc-internet-1146801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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