• Report: #934590
Complaint Review:


  • Submitted: Wed, August 29, 2012
  • Updated: Wed, August 29, 2012

  • Reported By: kt — windsor Other Australia
Internet United States of America

hotwire ripoffwire Internet

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Booked a 5 star hotel in Milan on hotwire. The website claimed other websites are selling this hotel for $504 per night. Also claimed it's within the duomo area. After booking and paying at a rate of $206 per night, i was advised of the hotel name.

The actual hotel Chataeu Monfort is nearly 3km's away from the Duomo and i could have booked it from expedia for $50.00 more with a free cancellation. And I could not find a single website that sold this hotel for $504 as hotwire had advertised. Even if I had booked direct with the hotel it wouldn't have been much dearer.

Also after reading many story's on this website I now have 3 months of stressing whether I will actually have a room once I arrive there.

My advise is to use the bigger more reputable websites for hotel bookings.
I did contact hotwire to complain , but got sent a generic message in reply.
Also when i used my credit card to book through hotwire the bank cancelled my credit card as a third party had tried to put charges onto my card.

This report was posted on Ripoff Report on 08/29/2012 09:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hotwire/internet/hotwire-ripoffwire-internet-934590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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