Complaint Review: hotwire.com - Internet
- hotwire.com Internet United States of America
- Phone: 1-866-468-9473
- Web: www.hotwire.com
- Category: Hotel
hotwire.com Hotel hotwire.com giving false description on hotel star rating and price. Cheating!! Internet
*Consumer Comment: Clarification
I booked a hotel room on hotwire.com based on the description of 3 stars, $119 other sites price, $49 hotwire.com price, and best value check mark.
But after I payed for a total of $61.29 ($49 + 12.29 fees), I got a 2 1/2 star hotel and the actual other sites price is $64. What a ripoff!!!
This is my first time and also my last time book travel through hotwire.com.
This report was posted on Ripoff Report on 03/18/2012 07:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwirecom/internet/hotwirecom-hotel-hotwirecom-giving-false-description-on-hotel-star-rating-and-price-che-855551. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Clarification
AUTHOR: MochaG - (United States of America)
SUBMITTED: Monday, March 19, 2012
OK, I feel that I should say something about this type of report.
Any web site has its own rating. On Hotwire, it may rate the hotel you mentioned in your report as 3 stars, but this does not mean every other web sites would rate the same. If Hotwire rate a hotel as 5 starts and other sides rate 3 or 2 stars, this would be an obvious mistake of them. In this case, 1/2 or 1 star does not make any difference.
Besides, you paid for $61.29 which is still cheaper than $64, so you payment is even lower than the other site. This is a silly report in my opinion.
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