• Report: #1036395
Complaint Review:


  • Submitted: Wed, March 20, 2013
  • Updated: Wed, March 20, 2013

  • Reported By: Surveillance guy — Las Vegas Nevada
Internet United States of America

Hotwire.com REFUND SCAMMERS - If you have a problem THEY DO NOT CARE!!! Internet

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Hotwire dot com "can" be a real money saver OR it can COST YOU DEARLY. After a miserable one night stay at a Hotwire arranged stay at the Ramada Limited hotel in Anaheim, CA we contacted Hotwire
with all of the details and photos and video of the deplorable and unhealthy conditions and were told that 'it was my word against the hotel' BECAUSE HOTWIRE DOES NOT ACCEPT PHOTOS or other attachments!!!
Next I contacted Wyndham Hotels (the owner of the Ramada Limited) and they DID look at our proof of the conditions and they issued a refund - TO HOTWIRE and Hotwire says that they can't find it...
Bottom line - Hotwire will provide you with a dump of a room and then when the hotel issues you a refund through Hotwire - Hotwire keeps it!!!

You are shooting craps dealing with Hotwire and remember the cqasino/Hotwire ALWAYS WINS...

This report was posted on Ripoff Report on 03/20/2013 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hotwirecom/internet/hotwirecom-refund-scammers-if-you-have-a-problem-they-do-not-care-internet-1036395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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