• Report: #23659
Complaint Review:

Household Bank

  • Submitted: Fri, June 28, 2002
  • Updated: Wed, July 17, 2002

  • Reported By:95129 CA
Household Bank
PO Box 60102 City of Industry, California U.S.A.
  • Phone: 800-771-7339
  • Web:
  • Category: Banks

Household Bank ripoff abused & mistreated City of Industry California

*Consumer Comment: Household Bank and Orchard not a scam.

*Consumer Suggestion: Identity Theft - REPORT it ASAP

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I received Household Bank Master Card 2 months ago, but was not able to active it. In order to activate it the bank requested
a. Copy of my driver license,
b. Copy of my SS card or W2 form

I send all required documents 2 month go, but Household Bank Master can not find it. Then I've requested to close my account, but they refused for "security reason".

I was billed $48 annual fee for the card that can not be activated. Then $20 late fee has been added.

I've talked to customer service about 8 times, and they can not solve the problem.

San Jose, California

This report was posted on Ripoff Report on 06/28/2002 03:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/household-bank/city-of-industry-california-91716-0102/household-bank-ripoff-abused-mistreated-city-of-industry-california-23659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Household Bank and Orchard not a scam.

AUTHOR: Jennifer - ()

I am a customer of Orchard Bank and have been for many years. This company is not a scam. Household bought out Orchard Bank. I suggest contacting the Better Business Bureau to find out more about this company.

There is a company out there called Beneficial Client Care who claims that they are household bank, however they are not affiliated with household what so ever. This company is a scam. This is the company that changes there Po Boxes and telephone numbers. It's a good idea to turn Beneficial Client Care into your state attorny generals office and the better business bureau.
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#2 Consumer Suggestion

Identity Theft - REPORT it ASAP

AUTHOR: anti - ()

Household Bank aka Orchard Bank Master Card is an identity theft scam. The scammers use the name of a legit bank, but they are an invisible group with always changing poboxes, phone numbers.
They were less interested in your money, they wanted your personal data, the copy of your ssn, w2, drivers license to steal your identity, to get id-s on your name.
CALL your police, ss office, your dmv, report this ASAP. Then call the three credit bureaus fraud hot line.
EQUIFAX Fraud # (800) 525-6285
EXPERIAN Fraud # (800) 311-4769
TRANSUNION CORPORATION Fraud # (800) 680-7289

They will flag your file and catch if anybody try to get new id-s, loans, etc.
Call the Identity Theft hot-line they will help you step by step what to do!
1-877-IDTHEFT (438-4338)
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