Household Mortgage Services HSBC ripoff Mt. Prospect Heights Illinois

Household Finance (Mortgage, commonly known as HSBC) has effectively ruined the equity in my home, making it impossible for me to refinance. They are what is known as a predatory lender and take advantage of people who are going through rough financial times by selling them outlandish loans by unscrupulous means, knowing full well that the borrowers won't be able to pay them off. They prey on the poor, down-on-their-luck people deliberately. This statement is not only shared with me, but by homeowners across the entire United States.

Although my original mortgage was not with Household Mortgage, my loan was sold to Household Mortgage two months after I had financed my home with Fieldstone Mortgage in July, 2001. I have included my personal statement that was sent to Wells Fargo in hopes of getting my home refinanced. At that time, I financed a principal amount of $87,183.69.

I am attaching my stipulation agreement that was put together for me by Household Mortgage to cure my default (see personal statement). I have paid $27,983.69 from November 5, 2004 to the current date of October 25, 2005. This does not include from July 2001 to November 2004, nor does it include the $19,734.56 I put down on the original loan. I have worked two full time jobs the majority of the year and have had no outside financial resources to draw from.

I was told by two different loan institutions that if I could get my credit score raised and have equity in the home, I could be refinanced. I raised my score in less than one year from 420 to 605. When it got down to (twice) on closing with a new lender, they requested payment and account information from Household of how they arrived at the payoff amount. To this date since May, 2005, this information has not been received. Both underwriters at these two institutions have said they know I am getting taken advantage of and that less than 1,000 out of the $27,983.69 that I have paid has been applied properly. I have hired now three different attorneys that have not been able to help me. The first attorney I went to I made copies of all of my documentation and said my payoff should be around 87,000. The other two attorneys I still have currently, however they can't seem to get anywhere on getting this straightened out although they at least are trying. To this date, Household still says they show a payoff of 107,000 and refuses to send any proper documentation.

I have told Wells Fargo (the 2nd lender) numerous times at this point, I just want refinanced and to pay Household off so I can at least get out from underneath such an unethical company. I will sue Household after we close.

These are just a few items within the past year that have happened with Household.

Every month I have to overnight and certify check my payments. I have documentation proof that they wait and cash my payments after my due date so that they can charge me every month 2 late fees of $37.68 apiece. I have sent Household the backs of the checks and they have not ever corrected this.

I get called at work when I have been asked not to be called. I explain that I have a stipulation agreement. The majority of the time they can't find the documentation on it, even though I have asked for it to be documented and have asked not to be called at work.

Household hires door taggers that is the only way I can describe it. They have shown up on various weeks and put door tags on my door telling me to call into Household Mortgage immediately. I call the Household Mortgage number only to find out that I shouldn't have received them.

Since I have had an attorney, the door tags have gotten more frequent. I have adhered to all payment arrangements and I am still getting harassed.

3 times in the past year, they haven't been able to find where my payments have gone to and have wrongfully foreclosed on me. I have had process servers show up at my door. The last one came back a day later and said I shouldn't have been served and wanted the foreclosure papers back. All three cases have been dismissed without prejudice and I have been told it was a computer error. I have called their attorney firm in Chicago and was told that if they were subpoenaed they would testify on my behalf. They claim that Household just calls them up and says to foreclose without any documentation. Twice now, I have had to provide Household with copies of all of my checks including delivery receipts and who has signed for my check. On top of that, they have charged me for all 3 foreclosures on my account.

I know that I have money in escrow but yet they show $.90, but they paid my taxes, and charged my account for the taxes for the past two years. The taxes amount of 4,800.00 , however they charged my account for $6,005.98.

Household (twice) in the past year has hired someone to do a property inspection and charges me over $500.00 in fees each time (without my permission). Wells Fargo calls it a drive-by.

They also have listed my house on a foreclosure website when it isn't in foreclosure that could be purchased for $87,000 but yet I owe $107,000?

I understand totally how mortgage companies should have rights also, however, what about us (myself) that are doing everything that we promised and yet we are being taken advantage of, because we have no choice? No lender wants to touch my loan even though I have been told I have a solid file and that if I wasn't with Household that I wouldn't have to go to any great lengths to get this refinanced. Household has refused to correct and update my statements to reflect my current payment status but think about it. Why would they want to? When they have someone averaging paying them $2,543.97 per month, along with over $40,000 worth of equity in the house. That's a no brainer for them.

I have been given numerous pieces of advice to just try and move forward and get refinanced, get out from underneath Household which is fine but after many sleepless nights, maybe my goal in life is something different so this is what I have decided.

I want Household Mortgage to be held accountable not only to me but the citizens of the state of Illinois along with anywhere that conduct business in. (Documentation is attached of law suits against Household in Illinois and the entire US)

I am pursuing starting in January my law degree. After I graduate one of my goals is to make my specialty in real estate law for consumers, because they are very few attorneys out there that will help people in this situation. I will also not charge for my services if someone is below a certain income level nor is a single parent such as myself. I know for a fact what all of this is like and you have no one to help you. I have been turned down by at least 10 attorneys that didn't feel equipped to go after this mortgage giant. I also know this information from the many months that I have researched law suits and consumers that have similar war stories to tell about losing their home to Household Mortgage or various stories such as mine. In the meantime I am creating a website so that all consumers can unite as one and fight together against predatory lenders such as HSBC.

I want stricter laws in Illinois and the entire US for Mortgage companies. I want them to be held accountable for their actions. It's not right that Household Mortgage is continually allowed to do this. What about the people that works for Household? Should they be held criminally and civilly liable for their actions? They are stealing from the consumers and have been allowed to get away with it.

I want you to fight with me against HSBC and help myself and all consumers get justice along with repayment of what has been taken from them. I will keep fighting this fight the rest of my life after what has happened to not only myself but all the people that have dealt with HSBC. The only thing that all homeowners will never get back is the amount of sadness that someone such as HSBC has created for them.

Michelle
Peoria, Illinois
U.S.A.

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