Complaint Review: Houston Wholesale Refrigeration - Internet
- Houston Wholesale Refrigeration Internet USA
- Phone: 713-826-0749
- Web: http://houston.craigslist.org/searc...
- Category: Appliances
Houston Wholesale Refrigeration Sold me a non-working refrigerator, won't honor warranty or give refund or exchange. Houston Texas
*Author of original report: Your Response is a Lie!
*REBUTTAL Owner of company: No parts! Unbelievable
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I bought a GE Profile Professional stainless side by side refrigerator on 10/10/15 that was advertised to come with a 1 year warranty. The advertisement also stated that it was professionally cleaned and delivery was available. The display did not come on when it was plugged up. The delivery guy said it was because they pressure wash (not professionally clean) them before delivery and it takes a few hours to reset. I have 3 contact #'s for this company. They are very rude, dishonest and do not honor their warranty. They told me to take them to court. So, long story short I figured I would fix it and low and behold the display and filter housing need to be replaced and they have been discontinued. So now it's two fold, Houston Wholesale Refrigeration not only sold me a non-working refrigerator with a warranty they won't honor and they wouldn't be able to fix anything if it went wrong anyway because parts have been discontinued.
This report was posted on Ripoff Report on 10/13/2015 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/houston-wholesale-refrigeration/internet/houston-wholesale-refrigeration-sold-me-a-non-working-refrigerator-wont-honor-warranty-1261046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Your Response is a Lie!
AUTHOR: - ()
SUBMITTED: Wednesday, August 03, 2016
There are NO parts available as the refrigerator that you sold me is discontinued!
You would never respond to my phone calls but would have your office help send me threatening text messages.
I found another refrigerator on craigslist being sold by an individual and switched out the display so now it works but the refrigerator started leaking water out the back shortly after that so every few weeks I have to break a block of ice out of the floor of the freezer and empty it out. What a POS!
You are a fraud and you know it!
Sandra, Houston Texas
#1 REBUTTAL Owner of company
No parts! Unbelievable
AUTHOR: Appliance pro - (USA)
SUBMITTED: Wednesday, August 03, 2016
1) there are hundreds of thousands of GE PARTS AVAILABLE. 2) this report sounds bogus. Why didn't they call me first?
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