Report: #1353579

Complaint Review: HP Smartfriends

  • Submitted: Thu, February 02, 2017
  • Updated: Thu, February 02, 2017
  • Reported By: perdeum — Stateline Nevada USA
  • HP Smartfriends

    Nationwide
    USA

HP Smartfriends Hewlett Packard HP Suport HP Smartfriends is not honest to their customers more about taking your money than supporting their new computers Nationwide

Show customers why they should trust your business over your competitors...

I purchased a new computer from HP it stopped working it is still in warranty i called HP they said if I joined HP smart friends i told them the computer was dead he said no problem he could fix remotely but i would have to pay a HP Friend support. I was promised they could fix. They were going to send me a disk to reinstall but as again they did not do what they said. I was ripped off they could not do then they wanted to charge me a 70.00 fee including monthly fees and setup fees I took the computer to Microsoft at the Mall they found that a plug was not pushed in correctly. It was fixed immediately Microsoft store said it was so easy they did not even charge me. Remember This was a new computer still in warranty fro Hewlett Packard

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This report was posted on Ripoff Report on 02/02/2017 11:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hp-smartfriends/nationwide/hp-smartfriends-hewlett-packard-hp-suport-hp-smartfriends-is-not-honest-to-their-custome-1353579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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