Complaint Review: HRS USA / BEST BUY
- HRS USA / BEST BUY
PO Box 5238
Carol Stream, Illinois
- Phone: 800-365-0292
- Category: Corrupt Companies
HRS USA BEST BUY deceptive company shady late fees uninformed sales clerk Carol Stream Illinois
*UPDATE Employee: Always Look at the Receipts / Finance Policy
When I finally received a statment,it read that I owed, not only a $14 min.payment,but also a $29 late fee for failure to pay a previous min.payment of $10.I had never even received the first statement.
When I called,the "customer service" person was sullen at best and informed me that it was apparently just my bad luck to get a clerk who was not informed of the sneeky monthy minimums,but that "as a one time courtesy" they would "deduct that late fee from" my account.
I have since then payed off my account as quickly as I could to avoid any other outrageous late fees and I for one will never finance anything through Best Buy or HRS USA ever again and I counsel everyone else to do the same.
This report was posted on Ripoff Report on 06/20/2002 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hrs-usa-best-buy/carol-stream-illinois-60197-5238/hrs-usa-best-buy-deceptive-company-shady-late-fees-uninformed-sales-clerk-carol-stream-ill-1032430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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