Complaint Review: HRS USA - BEST BUY
- HRS USA - BEST BUY
HRS USA CAROL PO BOX 5238 CAROL STREAM, IL 60197-5238
CAROL STREAM, Illinois
- Phone: 800-365-0292
- Category: Loans
HRS USA - BEST BUY LATE CHARGE- RIPOFF- TERRIBLE CUSTOMER SERVICE CAROL STREAM Illinois
I am currently employed by a large name finance company, which will remain nameless. I mention this because I know how the billing system works and would make a credible witness if anyone would like to take this company into a class action suit.
They seem to always receive their payments 1 day after the due date and then charge a $28.00 late fee.
First of all, that is a steep late charge; Second, can they not back date payments to account for mail received on weekend; and third, can they not hire customer service representatives that will act in a professional manner without being hateful over the phone?
If you have a problem with this company- DO NOT CALL THEM TO COMPLAIN- save your breath- THEY DO NOT CARE!!!
They are also the only company I have done business with that will charge you to do a payment by phone- and do not have a website location to make internet transactions. The reason is: if they had those options they could not rip the consumers off with $28.00 late fees!!! I will no longer do business with companies that use this company and urge you to do the same!
This report was posted on Ripoff Report on 04/27/2002 08:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hrs-usa-best-buy/carol-stream-illinois-60197-5238/hrs-usa-best-buy-late-charge-ripoff-terrible-customer-service-carol-stream-illinois-19687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: