Report: #36811

Complaint Review: HRS USA, Roomstore Furniture

  • Submitted: Mon, December 02, 2002
  • Updated: Mon, December 02, 2002
  • Reported By: Owings Mills Maryland
  • HRS USA, Roomstore Furniture
    6141 Columbia Crossing Circle
    Columbia, Maryland

HRS USA, Roomstore Furniture corruption deceptive company screwed others too slow processing Columbia Maryland

Show customers why they should trust your business over your competitors...

My husband and I purchased four sets of furniture two years ago from The Roomstore. We opted for the 12 months no interest no payment plan.

We contacted a customer service rep as the end of 12 months approached. We asked for the payoff amount and a date this was due. She gave us the information and we sent a check for payment in full.

This was one year ago. We still have not received acknowledgement of payment and we are being billed for the balance (which is over $5,000.00) plus interest accrued.

We have copies of our cancelled check, which they presented for payment twice. This resulted in a fee from our bank. We have sent faxes, contacted all appropriate persons and spent an enormous amount of time trying to resolve this.

We have been given the runaround, asked for the same information numerous times and a year later nothing has changed.

This has been a nightmare. We have been put through a large amount of undeserved stress. This story has been shared with anyone and everyone we can possibly warn.

We could never have imagined the antics that have been pulled. Unfortunately, the level that this has reached now will need to been rectified in court. So on top of the money they are trying to take us for, we now have lawyer fees.
Thank you for hearing me out!

Tony and Nicole
Owings Mills, Maryland
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 12/02/2002 02:22 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.