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Report: #1222517

Complaint Review: HSBC Bank / Capital 1 Bank - Nationwide

  • Submitted:
  • Updated:
  • Reported By: snowflake27 — Leavenworth Washington US
  • Author Not Confirmed What's this?
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  • HSBC Bank / Capital 1 Bank Nationwide USA

HSBC Bank / Capital 1 Bank HSBC Lied about payments made, claimed charge off / Then sold my account to Capital 1, then Capital 1 sold account to Portfolio Recovery Associates which is a collection agency. HSBC is in NY and Capital 1 is in Texas, Nationwide

*Author of original report: HSBC ? Capital 1

*Consumer Comment: What the heck?

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Had a HSBC credit card in 2008, I closed it out with a balance on it. At the Same time I closed it out, my son had to file a bankruptcy and he was just and a USER of the card and the card was in my name only. Well HSBC claimed that I did not make the payments and wrote it off as a charge off. They then sold it to Capital 1 and all the while I am making paynments on it. Well Capital 1 didn't want the card so they sent it to Portfolio Recovery Associates in Nofolk, VA.

The reason my son had to file a bankruptcy was he had to quit his job or he would get an EPA fine of  $10,000.00 fine for dumping hazardous material (like anti freeze, freon and rubber tires) into the dumpster like his boss told him to do. EPA let the boss off and my son was black listed from working in this area for doing the right thing.

Meanwhile my score has tanked.

I talked to TransUnion and they said that the HSBC went through bankruptcy, which is wrong.

I talked to Portfolio and they said my account was a charge off which means that a payment was not made for 180 days, which is also wrong.

I have proff from Boeing Credit Union from my checking account that I have paid every single month from 2008 to present day and have never missed a payment.

I will be getting a hold of the A G's office and maybe get this corrected.

Do not get a HSBC credit card or a Capital 1 credit card ever.

How can they get away with this stuff.

This report was posted on Ripoff Report on 04/14/2015 11:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hsbc-bank-capital-1-bank/nationwide/hsbc-bank-capital-1-bank-hsbc-lied-about-payments-made-claimed-charge-off-then-sold-1222517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

HSBC ? Capital 1

AUTHOR: - ()

POSTED: Thursday, April 16, 2015

I opened account in 2008 and everything was fine. I asked them to close the account so I would not use it. I knew that I would still have to pay interest which was fine. I wanted to clear out my small amount of debt which was $14,000.00 and this was the only way I could think without ruining my credit was to stop relying on credit cards.

Recieved statements with the payment amount due every month and paid them first by check and then by Bill Pay though the Boeing Credit Union. Everything was fine until Capital One bought HSBC then I did not recieve any statements and I still sent payments in to them by way of Bill Pay. ThenCapital 1 sold it to Portfolio Revovery and then I find out that HSBC charged this off.

Now I ask you this, (My Balance was over $6,000.00 on this account. I had bought a samll truck for my son and had 2 books published and some small other stuff.) It is now down to $1,900.00 so where did this money go if not toward the bill?  I never filled a Bankruptcy on this account or any other. They sure can LIE about stuff. Get it is common with American Corps.  Do Not trust Them.

I think what the U. S. Banks have done to people is a shame especially after the Govenment bailed them out. To treat people this way, you don't go back for more.

I rreally don't care any more as I am selling my $400,00.00 house, buying a 50 ' sail boat out of Canada and putting the rest of the money between 2 credit unions. I won't need banks to help me in old age.  I can also see why so many Americans live abroad.

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#1 Consumer Comment

What the heck?

AUTHOR: Robert - (USA)

POSTED: Wednesday, April 15, 2015

This entire report makes no sense.

First of you can not "close" an account with a balance.  Until the balance is zero the account is still open and you are still subject to the same terms such as Interest Rates, Fees, and Minimum Payments.

Next, the only way HSBC would know anything about a Bankruptcy is if your son listed your account on his Bankruptcy declaration.  Which if that was done in error because he wasn't on the account, he or his attorney should have worked to correct it.

Then just a bit of history.  Capital One bought out several HSBC Credit Cards so you went to Capital One along with thousands of other account holders. (BTW I am one and did not have an issue).  If you failed to pay per the terms Capital One would send you to collections.

But the biggest mystery in this is your actions(and lack of).  This is now 7 years later and you are saying that for the past 7 years you are making a monthly payment to the credit card.  Okay where did the payment go?  At anytime during the 7 years did you verify that you are paying it to the right location?  Did you ever get a statement to show what your payment was due?  As what if you were not paying the minimum due?  Did you ever once verify with them that they were getting the payments?

Yet, only now you are complaining about it?  The reason this is important is because if the account was truly charged off in 2008 and you in fact never made a payment since then, you are just months away from it falling off of your credit all together.  As per the FCRA a negative item such as a charge-off can only remain on your credit for 7 years(actually due to timing it works out to about 7 1/2 years) after the last action.

 

 

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