Report: #636220

Complaint Review: HSBC BANK FOR BEST BUY

  • Submitted: Tue, August 31, 2010
  • Updated: Tue, August 31, 2010
  • Reported By: Suzanne — Williamsville New York United States of America

    United States of America

HSBC BANK FOR BEST BUY over payment charged late fee, Internet

*Consumer Comment: Huh???

Show customers why they should trust your business over your competitors...

   I  bought  computer at best buy and put it on a 18 month interest free account .  Minimum payment  11.00  I  pay 3 times a month total 45.00  they charged me a 39.00   late fee .  This is the second time they did this to me .  Feb  2008  we purchased a refigerator  and same  thing  . We over paid them  and they charged us a late fee  ...........Crooks and can't speak to  a person that understands  English,,,,,,,,,,,They are real crooks 

Suzanne    Ft  lauderdale  Fla

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#1 Consumer Comment


AUTHOR: Ronny g - (USA)

Can you post any screen shots of the statements? Or a paper copy of any statements?

I do not believe you are being charged any late fees if you are paying on time. it does not matter how many payments you make per only matters that you pay the minimum amount due on each monthly statement on or before the due date.

This is a new one to me. Now when you say you pay 3 times a month...does that mean you paid 3 times and expect not to pay again for 3 months? Or you are applying all these payments to the same month?
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