Complaint Review: HSBC MORTGAGE SERVICES ,HOUSE HOLDMORTGAGE SERVICES
- HSBC MORTGAGE SERVICES ,HOUSE HOLDMORTGAGE SERVICES
636 GRAND REGENCY
- Phone: 800-333-7023
- Category: Mortgage Companies
HSBC MORTGAGE SERVICES, HOUSEHOLD MORTGAGE SERVICES UNCOOPERATIVE BRANDON Florida
*Consumer Comment: Have you been able to resolve your issue?
Also, this company offers a biweekly automatic draft program which allows you to pay off your mortgage earlier. I enrolled in the program and later noticed that my statements always reflected that my payments were late, although I was not being charged late payments. This concerned me and I called to discuss the matter with them.
I was told not to worry about it because I was on a special biweekly payment system and that is just how the computer reads it. They have automatically drafted payments every two weeks from my wife's payroll without failure. All I need from them now is a statement indicating that I made payments according to the automatic draft payment plan without failure (which they offer) and that I have not been late on any payments. They have been uncooperative in providing the information. My refinancing is on hold only for this information which they will not provide. I am at a loss as to what to do.
This report was posted on Ripoff Report on 03/11/2008 10:14 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hsbc-mortgage-services-house-holdmortgage-services/brandon-florida-33510/hsbc-mortgage-services-household-mortgage-services-uncooperative-brandon-florida-316827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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