• Report: #463476
Complaint Review:

HSBC Motgage Services Tax Department

  • Submitted: Sun, June 21, 2009
  • Updated: Sun, June 21, 2009

  • Reported By:chowchilla California
HSBC Motgage Services Tax Department
P O Box 9068 Brandon, Florida U.S.A.

HSBC Motgage Services Tax Department HSBC Tax Department Steals your Money. City Of Industry Brandon Florida

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I got my end of the year report for my Tax Destibution account and noticed that HSCB only was crediting my account 138.20 when I was paying 235.73 extra every month on my loan. After getting this notice of shortage- I could not understand where the rest of my money was going and called. I told them that they are theives and I want the account closed NOW. The lady on the phone said she would send me a spreadsheet and the account will be closed. In April.

In May 2009 I noticed that I got a late fee on my bill and all my money the 1070.75 I owed for my loan was not applied to my loan. I called and after spending four hours tring to sort it out they said that I had to fax them a paper wishing the account closed and that my OPTIONAL escrow account was part of my principal balance and MUST be paid with LATE FEES! I fax the paper on May 20th and ordered the account closed well I just got another notice saying that my June Mortgage payment is not applied to my account and I owe an extra 235.73 for a escrow account that I dont want.

The spreadsheet I got showes that in Feburary, Mach, April 2008 my payment to my escrow account was never applied to my account- My Taxes went down one dollar this year and my escrow went up 20. HSBC Tax Department Is ripping you off if you got them- check you will see ask them for the spread sheet call 1-800-460-9297 and you will see sometimes they dont even apply your full payment to your account they put it in a Unapplied funds account and then it disappears.... check your stuff!

Hsbc sux
chowchilla, California

This report was posted on Ripoff Report on 06/21/2009 04:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hsbc-motgage-services-tax-department/brandon-florida-33509-9068/hsbc-motgage-services-tax-department-hsbc-tax-department-steals-your-money-city-of-indust-463476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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