• Report: #5399
Complaint Review:


  • Submitted: Mon, June 11, 2001
  • Updated: Mon, June 11, 2001

  • Reported By:


REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I ordered a computer from hsn on 4-8-01. I was told it would arrive in 7 to 10 days. It arrived a month later. It was not what I ordered and the scanner was broken. I called numerous times I also sent over 25 E-mails trying to resolve the issue. When I did get a response. I was informed that my problem was with Compaq not HSN.

Hsn is the company that charged my credit card not compaq! I contacted Compaq they contacted HSN on my behalf. Compaq called me back and said that HSN was sending a new scanner in 7-10 days and that HSN wanted to speak to me about the other issue!

The fact I ordered a 40 gig computer and got a 30 gig. I called HSN again. Finally got a live person. She asked me if I recorded the program. She also stated that I could not return the computer. I contacted the credit card company and cancelled my card.

There are 2 installment payments left on that computer. I a*s umed that HSN would call me to resolve the issue. Not a chance! Today they had the nerve to send me final notice. (the only notice) They are now threating to ruin my credit! I called them only to get a recording that I could leave my credit card number. NO WAY! I INSISTED THAT A MANAGER CALL ME. I WILL NEVER BUY ANYTHING FROM THEM AGAIN.

This report was posted on Ripoff Report on 06/11/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hsn/clearwater-florida-33758-9090/hsn-aka-home-shopping-network-compaq-never-buy-anything-from-them-5399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on HSN

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?