Complaint Review: HSN - Internet
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- Author Not Confirmed
- HSN Internet USA
- Phone: 18002843900
- Web: HSN.com
- Category: TVs & VCRs
HSN Can you be raped by a huge company? Because I was screwed by HSN. Internet
*Consumer Comment: You should be ashamed of yourself..
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I purchased a Vizio television from HSN.I hadn't yet had it a month.
I went to Vizio's website to fill out the registration information.
After I finished, I decided to look up the television I bought on HSN website. I wanted to see how much I saved buying it from HSN. I found the exact same one I bought,except, to my astonishment, it was $100.00 cheaper!! I didn't know whether to laugh or cry. I cried.
Well, I thought, this billion dollar company, that I have purchased things from for years. need to know this.They will be happy for the information so they aren't ripping off anyone else.
Boy was I wrong.They didn't care.Imagine that.The woman in charge, whose name I forgot because she was so rude, wouldn't even offer an apoplogy.
Have you ever watched their show?They claim to have the lowest prices. They claim to really care about thier customers. Lies. If that were true, I thought maybe they would offer some sort of credit or refund.But I could'nt even get a 'I'm sorry'.
I am never shopping with them again.Sure I could have returned it. But have you ever returned something to HSN?You don't get your shipping and handling back.And have you ever tried to repack a flat screen tv and all the other junk?
I am physically disabled so it would have been unrealistic for me to even try.
What I will never understand is what would have happened if she had decided to give me some kind of credit. Would they have gone out of business?
I bought my first flat screen tv and was happy to finally have one bigger than 19 inches.I trusted them to give me a good deal and I trusted them to help me get a good tv for a good price. Maybe not the lowest but not $100 more than the company that makes them.And they weren't on sale either.
It might not seem like much to you, but thats alot to me.So if you trusted HSN like I did, I would do some price comparison shopping.
The first thing you learn in any business-THE CUSTOMER IS ALWAYS RIGHT!
This report was posted on Ripoff Report on 05/01/2016 06:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hsn/internet/hsn-can-you-be-raped-by-a-huge-company-because-i-was-screwed-by-hsn-internet-1302984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
You should be ashamed of yourself..
AUTHOR: Robert - (USA)
SUBMITTED: Sunday, May 01, 2016
You should be totally and 100% ashamed of yourself for trying to equate paying an extra $100 for a TV to someone being raped. That is just total disgust not to mention insensitive.
As for your (laughable) "RipOff". You agreed to purchase a TV at the price they were selling it for and you paid that price. So this is NOT a RipOff. This may also come as a shock to you but a company can sell their merchandise for any price they want. If they wanted to sell that TV for $5000 over what you could get it for somewhere else that is their right. If they wanted to sell it for $1 they could do that too. Just like it is your right to say that it is too much and you will look elsewhere.
You unfortunatly failed to do any comparison shopping before. It had been several weeks, for all you know at the time you paid for it that was the cheapest price. Prices do fall, especially if it is an older model. That is the way it is with all electronics.
If they offered you some sort of price match or credit, consider yourself lucky. But if they don't they are under no obligation to do so, and it is not a ripoff if they don't. This is really nothing more than a case of "Buyers Remorse", so I hope you enjoy that new tv.
By the way the statement "The Customer is always right" is not the truth and there isn't a single business that believes this. As if they did they would be out of business by "customers" ripping them off left and right.
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