Report: #1043446


  • Submitted: Mon, April 15, 2013
  • Updated: Fri, April 04, 2014
  • Reported By: Roy — rockwood Tennessee
    LENOIR CITY, Tennessee
    United States of America

Show customers why they should trust your business over your competitors...

Luz Gongora was an employee of HT Hackney in Lenoir City Tn.  she suffered a ruptured colon (not on the job) on 6/23/12 and was hospitalized for almost 2 months over the following 6 mo.  during that time i (Roy Cook, her husband) kept HT Hackney informed at to her progress which was complicated by her dialysis.  there were other complications so she didn't have her colon reattached til mid-November.  at that time the doctor was going to release her on 12/19/2012 to go back to work.  we assumed everything would be fine til we recieved an email from Dewan Lamb (aka the lying b*tch).

she asked for a meeting with Luz and i suspected something was fishy because she said Luz had to come back to work with a medical release by 12/9 or she would have to be terminated.  we met with the lying b***h on 12/6 and explained that we could get a letter from the doctor stating she would be released on 12/19 which was just 2 weeks away. Mike Moore (the forman) was there too and acted like a freakin tool and didn't say much. they did say she should reapply in late feb. 2013 as that is when they usually start hiring people again.  needless to say, Luz has reapplied and there are no opening according to the lying b*tch.

i suspected and still do that the reason for the rush in dec. was that they had discovered that Luz was a kidney patient and didn't want her on the medical benefits due to the costs.  they of course deny this but it had already been over 5 months. what difference would another 2 weeks make? they terminated her even though we offered to go to the doctor and get a letter saying she could go back to work on 12/19. the lying b*tch said not to bother as it wouldn't make any difference.

skip forward to 12/19 Luz calls them and asks for a "notice of separation" so she could file her unemployent claim. she couldn't file til she was medically released and the Dewan Lamb knew this. she told Dewan Lamb (the lying b*tch) that she had been medically released and the unemployment office would need that to process her unemployment claim. the lying b*tch said she would fax that to Luz when she paid for the other 2 weeks of medical benefits that i hadn't paid for yet. and you better sit down for was less than 200.00.  how very christian of the lying b*tch. knowing Luz had been w/o income for 6 months she wants that 200.00 now even though i told her we would pay it as soon as we could which would probably be in feb.  anyway Luz filed the claim for unemployment benefits as the unemployment office told her they could get the separation notice.

skip forward to feb. 2013.  luz had been collecting for about 4 weeks and the lying b*tch files a protest with dept of labor contesting luz's benefits and says she was never supplied with a medical clearance and Luz never called to say she was available for work.  the hearing was held the first week of March and they found in favor of HT Hackney and the lying b*tch.  we contest the appeal and lose because we have no "written proof" that Luz did let them know she was available for work.

this was last week and i had contacted Mike Morton (chief financial officer) and when he got notice Luz had lost her appeal he called Nicole Davis at the unemployment office and told her a "mistake" had been made and they never should have contested her claim.  of course he only did this after i threatened him with legal action as i had ordered a transcript of the hearing and caught the lying b***h in about a dozen lies.  seems lying under oath is a felony too so we will see where that goes.  unfortunatly this won't expedite the appeal of the appeal.  yeah.... the CFO calls and says "ooops; we made a mistake" and it does nothing.

Mike Morton said last week he will get us a letter saying Luz did make herself available for work on 12/19 and now 4 days later we can't get him on the phone.  seems he's had a change of heart.  he thinks if we file an another appeal HT Hackney can just ignore it and we wil win and the world can go on.  that is not the case. we have spoke to the unemployment office and they won't even notify them of another appeal. and i finally got a copy of the letter and it doesn't say the most important phrase "LUZ MADE HERSELF AVAILABLE FOR WORK ON 12/19.  seems if he speaks the truth it could get him in trouble i guess. 

everyone's solution now is to just have luz "reopen"her claim.  yeah and she can start to collect by the 1st week of May AFTER the 2k she's recieved is paid back.  they make her pay it back by not paying her for the weeks since the appeal was lost in March. so she ends up losing 2k thanx to the lying b*tch at HT Hackney who commited perjury (a class d felony). 

and just now gerald jabaley (their attorney) just called me and asked me for my home address.  wow now they've got a hired gun.  good for them. i hear he bills them at 400/hour and i kept him on the phone for 30 min.  wonder if he'll bill them for the whole hour.

for anyone wanting to contact any of the people at HT Crapney here is the cast and the way to contact them.

1. dewan lamb (the lying b*tch) 865 717 6869
2. mike morton chief financial officer  865 524 1291
3. scott fitch  manager at lenoir city 865 717 6800
4. bill sansom president of the co. 865 524 1291  home number 865 588 6710
5. gerald jabaley attorney 865 546 1000

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This report was posted on Ripoff Report on 04/15/2013 01:38 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

my arrest

AUTHOR: Roy - ()

 the person that posted the s*** about my "arrest" was my brother Andrew Cook. another slime dog that would fit in well with HT Hackney.  to clarify was attemted extortion and the charges are being dismissed  because of lack of evidence and there is lack of evidence because there was no crime.   i posted a 137.00 bond and have a public defender that spent 20 minutes laughing at Andrew's bulls*** with the prosecutor.  BTW anyone wanting to contact Andrew Cook can do so at the following numbers.  866-700-7704 or 650-292-0887  his info is as follows Andrew Cook 10415 Willow Loop Ridge Orlando Fl. 32825.  His date of birth is (((REDACTED))) 1963 and his ssn is (((REDACTED))).  Happy b'day Andrew. you are the kind of person HT Hackney would love. a slimey b****** that cheats his employees.

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#2 General Comment

roy cook arrested

AUTHOR: stephenG - ()

That FB page is funny.  They used his mugshot as the cover photo. LOL

Question for Roy.  Did you make those phone calls?  Let's see how confident and truthful he is.

No answer or evasive answer tells me he is guilty. 

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#3 General Comment

change the title

AUTHOR: bernie - ()




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#4 Author of original report

more on arrest

AUTHOR: Roy - ()

 ok Andrew.... why don't you identify yourself instead of just being a punk??? lets review...

1. arrest and charged are not convicted. anyone can be indicted as it takes so little evidence to indict.

2. Andrew....the charges are going to be dismissed.  i've seen my attorney and he assures me this will never even see the inside of a court room.  btw the attorney didn't cost me anything and the bond was 137.00.  i turned myself in and had bond posted in under 2 hours. the meal in the jail was pretty good although the cornbread was a bit dryer than i like.

3. Ray Mubarak is my boss and he has been charged and those charges are going to be dismissed too.  His charge is a political piece of b****** anyway.  but hey Andrew. don't let facts get in the way of your anger.

4. as for my activism..... at least i take on the bullys like you.  you cheat employees and customers and ex wives. you hide down in costa rica because Sabtech has a 100k judgement against your company.

5. you owe our parents 20k that you've promised to pay back in 4months and its been a year and a half now. sound familiar?. you're a lying piece of s*** and the only reason you're allying yourself with scum like HT Hackney, Payless Financial, and Alan Harris Insurance is because they are my enemies.  did you even do any research on them??? do you even know what they do?? no you didn't  think did you.  so ally yourself with the scum of society and theives like yourself. the reason people like you and them get to keep shitting on people is because most people don't have the stomach for the fight.  guess you all found out different didn't you??  

now why don't you be a good boy and go crawl into you nasty hole with your retarded drugged up little excuse for a family and always remember....... IF THE PAPER AIN'T WHITE. YOU STILL NEED TO WIPE......HAHAHA  

i know...when you decide to come to this country again (if you can ever get out of costa rica) why don't we show the prosecutor the fake facebook page you created with my mugshot on it. then you can explain to him why you were harrassing my 15 yr old daughter by contacting her friends.  guess you figured out she is stronger than you..... didn't  you b****??  guess the only way you can have an intelligent conversation is by going after teenage girls. is your girlfriend's daughter safe from you.....PERVERT.

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#5 General Comment

roy cook arrest

AUTHOR: roy cook arrest - ()

phone calls posted at


If you listen to the phone calls, I think one would agree that there is enough evidence for a conviction.  Under the Tennessee extortion satute:


39-14-112. Extortion.

 (a)  A person commits extortion who uses coercion upon another person with the intent to:

     (1)  Obtain property, services, any advantage or immunity; or

     (2)  Restrict unlawfully another's freedom of action.

From those phone calls, Roy is clearly using threats to his brother's family, friends, and business in order to obtain money. 

I don't think this is going to be dismissed. If that were so, then the prosecutor would have already done it. 

Roy seems to like using this website to slander others but has a problem when someone presents actual physical evidence against him.  The only questions that need to be asked are:

1.  Did Roy Cook make those phone calls?  Yes.  The police served a search warrant on his home and siezed his cell phone.

2. Did Roy Cook demand money in exchange for not doing harm?  Yes.

Roy Cook is clearly guilty of extortion.  The only difference between what he accuses Ms. Lamb of and his crime is that one is a class A felony and the other is class D felony. 

And although Roy considers himself to be some sort of activist, the public should know that he works for Tennessee Mortgage Connections.  One of the owners of the firm Ray Mubarak was arrested in 2012 for felony theft.


It apprears that Roy Cook is a champion of the truth except when it affects his pocketbook. 

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#6 General Comment

roy cook arrested for extortion

AUTHOR: victim of roy cook - ()

The person who filed this report, Roy Cook was arrested and charged with extortion on October 23, 2013.  Mugshot can be found at  Go to page 5.  

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#7 General Comment

Important update

AUTHOR: d.blackthorn - ()

 I do not wish to give my name at this time but I do have important information regarding HT Hackney and Dewan Lamb.  Dewan Lamb filed a misdemeanor harrassment complaint against Luz's husband who started this report.  Due to the public embarrassment this has caused HT Hackney the management encouraged Dewan Lamb to do this and when the judge scheduled the court date for sometime in July he ordered Roy Cook to not post anymore updates on this website.  If he does he is in danger of going to jail. This is a serious violation of Roy's first amendment right and should not be allowed.  I can understand ordering a no contact order between Roy and Dewan Lamb but to tell someone they can't post a factual story on a public website is a violation of a person's right to free speech. 

HT Hackney has still not done the right thing to reverse Dewan Lamb's appeal of Luz's unemployment benefits. Luz filed a 5000.00 lawsuit against Dewan Lamb and it is scheduled for 6/7/2013.  I did get to read a copy of Dewan Lamb's complaint against Roy Cook and found out that she had to file it herself because the sheriff realized it for what it was.  It should also be noted that Dewan Lamb's attorney Gerald Jabaley is HT Hackney's attorney and he was at the harrassment proceeding. This should be obvoius proof that HT Hackney is pushing this to stop these reports from being posted on this website and others.  Mike Moore was also present at the hearing.

This is all for now but I will continue to update this report.

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#8 Author of original report

update on ht hackney

AUTHOR: Roy - ()

 looks like more bad news for ht hackney and the lying b***h.  after seeing an attorney last week Luz has decided to file a complaint with the EEOC.  seems that Final Stage Renal Disease is covered under the ADA (americans with disabilities act).  she has to do this before she will be allowed to file a law suit and though it may take 6 months the fines for Hackney can be pretty substantial.  i think after that the lying b***h will be looking for a new job too.

btw Dewan.....practice this phrase...."do you want fries with that"??  because that is about the only job you will be qualified for.  if nothing else after Hackney disposes of her i seriously doubt an HR director with an EEOC compliant against her will be able to get another job in HR.

also received a call from a detective today and they are starting the investigation into the perjury compliant finally. it may not have the flair of drugs or other crimes but its what they went after Barry Bonds and Roger Clemons for and their lies didn't harm anyone.  i doubt dewan will go to jail but to have that conviction on her record should stop her from ever doing this again. it will also send a message to other Hackney employees that the "i was just following orders" defense doesn't work.

the detective was also aware of the encounter with the deputy the nite Luz and i were hanging the signs around Hackney and thought it was funny that Mike Moore thought Hackney owned Buttermilk Rd. 

also the misdemeanor harrassment complaint that the lying b***h filed has been moved up to 5/13 at 9am  this will be an interesting date for anyone who wants to attend.  its at the kingston court house.  i don't see how they can call protesting and exercising my first amendment right  harrassment.  i hope she brings the signs as that will proof that she or Mike Moore took them down which i don't think they have the right to do.

as for the friends of the lying b***h who posted on this site i just want to thank you for proving my point about religious idiots.  especially the guy who can't spell loser. maybe you guys can show up at the hearing next week and we can have a spelling B.

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#9 Author of original report

wow....he christian right finally responds

AUTHOR: Roy - ()

nice to see the christian right finally respond in the expected way.  i don't have to act like a christian because i'm not one.  one of the reasons is that most christians really don't act like christians. you posting says it all.  i went after the christian moral point of view because Dewan Lamb and Bill Samson seem to want to wear their chrisitan beliefs on their sleeve like its some badge of honor. btw...aren't you christians suppose to forgive those that trespass against you?? here is something you should all post on your desktops....IF YOU CALL YOURSELF A CHRISTIAN BUT IGNORE EVERYTHING JESUS SAID, YOU'RE NOT A FOLLOWER OF CHRIST.....YOU'RE JUST A thank you so much religious zealots. you've proven my point once again.

the reality of christianity is that you practice a bronze age religion that worships a genocidal god.  your book is a collection of stories that were written over different times and translated and retranslated by King James  and others to control the ignorant masses of his day.  your ignorance is even futher demonstrated because you can't even spell loser...(hahaha) what a loser you must be. (or would you prefer looser?)

you don't address the issues though. the perjury for example.....why did HT Hackney decide to change their mind? why did Mike Morton say Dewan Lamb made a mistake?  why is lying b***h so worried that the truth is getting out?

now the lying b***h files a misdemeanor harrassment complaint against me. really dewan/??  thats the best you can do??? how about i file a felony perjury complaint against you??? we will have our date in civil court though. don't worry about that. how sad you must be to even lie on the complaint.   you were never threatened and as for the undue stress and the mentally disturbing your sleeping and eating habits.....i think that could be a result of your guilty conscience. 

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#10 Consumer Comment

You're an adult, act like one.

AUTHOR: jimmyjohn - ()

Wow, so they held her job for six months?  Were they continuing to pay their part of her health insurance during that time?  How crappy of them.   FMLA only guarantees 12 weeks, you said  "what difference would another 2 weeks make?".  I'm telling you man, it's expensive to keep a non working employee on your books.   You also said "and you better sit down for was less than 200.00. " 

Did you expect them to just pay for YOUR insurance?  Do you have a job Roy C****?  Why is your wife in "deperate need of money" to pay for her cobra benefits, are you not able to provide your family with insurance? It's people like you that are ruining this website.  Do us all a favor and just get a job and take care of your family.  Quit wasting our time, the purpose of ripoff report is to report legitimate claims, not nonsense ramblings that brag about how you're harrassing them.

And another thing, why bring religion into it?  That is so petty.  You're like a child throwing a tantrum. 
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#11 Consumer Comment

Roy C**** is a looser looking for a handout

AUTHOR: stephenG - ()

I have no dog in this fight, but after reading this you Roy C**** are nothing but a LOOSER looking for a handout. If i owned a co. and this happened to me I would have fired your wife to. You should be thanking H.T. Hackney for hiring her in the first place and just move on. BUT NO! now you want to Just show your A*S and let everyone know just how much of a LOOSER you and your wife are. 

TAXPAYERS like me are sick and tired of people like you looking for a free ride. The fact that you have to payback the unemployment really makes me happy, but im sure you still have your foodstamps,welfare,and W.I.C.. i'm sure you cant wait for your OBAMA CARE TOO! If you spent half the time looking for a job as you do stalking people maybe you wouldn't be such a LOOSER!

Please come to my church and stalk me. After service i'll ask god to forgive me then KICK YOUR A*S. Next time you decide to put signs outside of hackney please post it and I'll be sure to show up and drive right over them with my truck. I'm thinking to going to the trade show just so when you stick a flier on my truck or hand me one I can tell you face to face where to put it.
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#12 Consumer Comment

Roy C** is a looser looking for a handout

AUTHOR: stephenG - ()

  I have no dog in this fight, but after reading about all this I can see that you Mr.C**** is just looking for a free ride. If i owned a co. and this happend to me your wife would have been fired to. You should be thankful H.T Hackney even hired your wife in the first place and leave it at that. If your wife is cleared to go back to work tell her to get off her FAT A** and find a JOB!.

People like me are sick and tired of loosers like you and your wife looking to have free unemployment, free health care, and I'm sure you get food stamps. W.I.C. and everything else you can get from taxpayers. I so wish it was me you were stalking Like your doing to these people. Come to my church and stalk me PLEASE. I'd walk out ask god to forgive me and so KICK YOUR A**!. 

You having to payback the unemployment is so funny to me and exactly what you desreve. How about take all this energy your putting into this and go find a job and leave these people ALONE! PLEASE post the next time your going to be at hackney putting up signs. I'd be more than happy to show up and run your signs over with my truck. LOOSER!!!!
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#13 General Comment

Roy Cook you're a hypocrite

AUTHOR: Jf182 - ()

Sorry Roy but you cannot use the term "lying bit*h" multiple times and play the Christian card at the same time . Seems to me you really have no written proof to your claims . You have lost your case and now instead of admitting defeat you have resorted to slander in a obvious attempt at extortion . People such as yourself is what is wrong with society . You say you're not looking for a handout but that is exactly what you're doing . Ht Hackney shut you down so now you're begging for money using the Christian card . Make sure when you're sticking your hand out at church you let people know that you want their money but you obviously do not share their Christian values .

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#14 Author of original report

ht hackney trade show 4/26-4/27

AUTHOR: Roy - ()

HT Hackney's trade show this weekend will be at the Sevierville Convention Center at 202 Gists Creek Rd. Sevierville Tn. 37876 ...their phone number is 865 453 0001.  there will be people protesting the actions of HT Hackney there both days if anyone wants to join just email me for details at JEKYL9@CS.COM and i will email you the details.

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#15 Author of original report

church time

AUTHOR: Roy - ()

i'm typing this now so that anyone who gets a flyer tommorow at the church will know that i'm sorry to put the word out like this but my wife is in desparate need of her money to pay for her COBRA benefits.  its not cheap and she is on dialysis which is expensive. i hoping you might speak to Bill Sansom as a brother or sister in christ and maybe read the bible with him to show him what his company has done is wrong. i'm sure he's going to be furious that the word got out but thats the price you pay for dishonesty.

 for all you church going christians out there please understand, my wife is not asking for a handout or even her job back (although that would be nice). all she wants is what she is LEGALLY entitled to receive.  i don't know how Bill Sansom can sit in a church on sunday and worship a god that teaches us to be fair and not to lie for profit after what he's done.  we're not even asking that HT Hackney be fair.  We're just asking that they tell the truth and pay for the lie of their employee Dewan Lamb. what Dewan Lamb did was not just ethically wrong but criminal. i know it would be easier and cheaper for HT Hackney to do the wrong thing but sometimes doing the right thing is hard. btw Bill its 2070.00 now.

if you claim to be a follower of Jesus but  ignore everything he taught, then you're really not a follower. you're just a fan.
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#16 Author of original report


AUTHOR: Roy - ()

well last nite some folks went out to post some signs around HT Crapney location and looks like Hackney didn't appreciate it.  the signs said "HT HACKNEY AND DEWAN LAMB ARE FAMOUS ON RIPOFFREPORT.COM.  first signs weren't even up 20 min. before mike moore came out of his hole and pulled them all.  so later that nite there was another run made where they were put up again.

this time it got interesting.  posting 1st sign a state trooper watched and asked what was going on. it was explained and he drove off.  then while posting #2  county sheriff watched across the street and shined a lite.  posting #3 another cop was watching and since the ground was too hard it was decided to call it a nite and go home.  while driving to get gas cop followed the whole 5mi. to gas station and then as we were filling up he stood back on shoulder of road and watched. (fyi mr. cop....we saw you and you suck at hide and seek).  then he pulls in and sits behind us. when i'm done filling up i just walk over to him and ask whats up.

he starts to tell me that HT Crapney has said i was trespassing on their property which isn't true of course. but hey...we know how Crapney feels about the truth.  so we have a 5 min. polite debate about the fact that public roads are .....public!  there were other signs posted where the HT Crapney signs were so whats the big deal?  then the cop tries to roust us a bit and i finally tell him that if he thinks i'm trespassing then arrest me and that i'm going back to post that 3rd sign which we did.  of course nobody got arrested.

also called the governor Bill Haslam's office and state senator Ken Yager too. i hope they will do something but seems Haslam and Bill Sansom are political buddies so i doubt Haslam will do much. besides i'm sure he's worried about whats going on with his father and the Flying J investigation being conducted by the FBI. as for Yager, i doubt a republican will ever stand up against big business. also, it appears Bill Sansom is the chairman of TVA so he is probably untouchable for any republican politician.

there is no doubt now that he ONLY reason they fired Luz is because of her kidney disease and they don't wish to have a sick person on the medical benefits. and i don't care if you're democrat or republican but this is why we need health care reform.  when my wife was fired she had to sign up for COBRA which is over 400/mo. and the unemployment would take care of some of that but thanx to Dewan Lamb (aka the lying b***h) Luz is in danger of losing that.  gee ..thanx Dewan...i hope you rupture your entire a**hole.

and while we're at it Dewan, whats the matter??? you can respond to this so why don't you? whats the matter now?? you were pretty vocal at the unemployment hearing. 

and to all of you HT Hackney employees..... when are you going to take a stand?? i know its not easy but just remember you could be next. don't complain when after doing nothing because its not your fight, you become the next victim of Dewan Lamb.  how many of your friends have been victimized by her and what makes you think she won't do the same to you.  they can't fire you for protesting. and if any employee has any more proof they fired Luz for her illness please email me at JEKYL9@CS.COM

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#17 Author of original report

update on luz's claim

AUTHOR: Roy - ()

well we just got the bill from unemployment for the 10 weeks Luz did collect and its 2070.00. also finally got the letter ht crapney sent to unemployment dept. and it says

"this is to inform your office of the following information regarding the unemployment claim of Luz Gongora. We as a company are aware of the fact that the claimant wanted to return to work. We couldn't hold her position any longer without a return date. we do not wish to contest her claim. thank you, dewan lamb human resourses manager the ht hackney co."

wow! even now she lies still. that is why she is still the lying b***h. got the request to rehear the unemployment case filed today and we will see how that goes.  of course Luz is still w/o  income since the first week of march.

we also filed a criminal complaint today against dewan lamb for perjury. can't wait for the cops to interogate her.  she testified under oath that Luz never called her but there are numerous phone calls on the phone records i supplied the cops with today. between that and the recorded testimony i hope it is enough.

the next step is to attend their trade show 4/26-4/28 at the Sevierville Convention Center  in Sevierville TN.  the plan is to make sure ALL of there customers get a copy of this story.  wonder how many places like Rocky Top Markets will want to deal with a bully like HT Crapney.
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