http://www.customremodel.us/ custom remodel, customremodel.us, Birkenstock Gizeh Gold Sandals. Wrong Order, Will not provide refunds, false advertising, selling unavailable items, impersonating Birkenstock brand, Shenzhen, China Internet

This online retailer should be flagged for false advertising of goods, misrepresenting what goods are available, and lying about giving 30 day refunds and returns. 

Attempted to purchase Birkenstock shoes of the Yara style model from online retailer http://www.customremodel.us. Delivered incorrect shoe model. Website advertises free 30 day returns. Email contact (gloriy spetty <service.spetty@gmail.com), who goes by the name Caroline, will not answer questions to confirm return policy, a refund policy, or if Yara shoes are available. Caroline offered only a 5% refund, referencing shipping fees as a reason.