Report: #1064444

Complaint Review:

  • Submitted: Thu, July 04, 2013
  • Updated: Thu, July 04, 2013
  • Reported By: birdj81 — North Baltimore Ohio

    USA If a problem arises thats their fault, your s#$% out of luck. Internet

Show customers why they should trust your business over your competitors...

I entered all the information for a 2004 Pontiac Grand Prix in to their website and it showed a part that I needed at a very good price. I had a feeling it was too good of a deal to be true but I went against my instincts and ordered the part. When the part arrived I found that it was not for the vehicle that I entered on their website. I contacted them, sent it back ,and a few days later I was notified that I would receive only a partial refund minus their restocking fee.

The error was their fault and I feel that I should have received a full refund including the shipping and handling fees. The original cost was about $40.00 which included shipping. It cost me about $9.00 to return it and I received about a $29.00 refund. So, it cost me about $48.00 all together and I only got back from this company about 60% of what I spent. The money involved is not what I am complaining about, it's the idea that they treat customers this way that bothers me. They still refuse to even refund the full amount so I will never do business with them again and if anyone reading this has half a brain, they won't either.

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This report was posted on Ripoff Report on 07/04/2013 12:56 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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