Report: #1074796

Complaint Review: HUB Dental Plaza

  • Submitted: Sun, August 11, 2013
  • Updated: Sun, August 11, 2013
  • Reported By: Mitchell — Palm Springs California
  • HUB Dental Plaza
    1047 Harriman Pl
    San Bernardino, California

HUB Dental Plaza The temporary 'two tooth bridge' is sitting too far up from the prepared tooth not sealing---sensitive/painful dental floss, can't get floss under joining teeth and shoddy simulated teeth put in to temporarily hold-poor workmanship. San Bernardino California

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The facilities are neat and clean--with the exception of the 'x-ray' apron which has a 'collar' missing-just enough to aim the x-rays at the thyroid area. I complained about this--nothing was done. It was ripped off more when I visited the next time.

The dental office manager was so kind/neat and clean young woman with a good temperment. She helped me with excellant prices with my discount program. However, ever time I tried to complain about the assistant (no name badge) 'aiming' the x-ray machine at my thyroid for more than one photo, or her yak yak yak-talking too much (gabbing about her personal life), the sloppy way she worked-dropping dental tools on the floor carelessly, the actual dental appliances being illfitted--one crown sitting too high, another sitting too low(or one is too something). I received no acknowledgement from my concerns. 

I couldn't get someone to help. [continued below]....

..... Since I couldn't get response--during the meantime, a cracked tooth drove me into another 'urgent' appointment where another dentist (not my regular dentist) 'used a syringe needle' to 'kill' the root of the cracked tooth. Nothing was said about my request/inquiry about a new dental cement/superglue kind to 'save' my tooth. I was honesty seeking answers to my questions-may be it seemed like non-sense to the dental professionals. I was serious though. 

My dentist has superb technique/but won't stand up for me/my dental work and let's them seemingly deliberately do inferior dental appliances/bridge/crown, etc. I seems as if they are working there for the money rather than the experience of doing expert work/excellant work. They won't listen to me/they won't take my concerns seriously, I feel ripped off.

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