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Report: #149516

Complaint Review: HUD - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Ft. Sam Houston Texas
  • Author Confirmed What's this?
  • Why?
  • HUD Navarro Street Houston, Texas U.S.A.

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I relocated 600 miles from El Paso, Texas to San Antonio, Texas to close on my home, located at 10318 Overland Creek, San Antonio, Texas 78245. I arrived with my all of my belongings in a U-Haul truck. The lender, Erika Naegelin, of Community Home loans brought up a snarl in the lending process, where she stated that I had not supplied proof of income, and verification of employment with the company that I was relocating with. She talked to my District Manager, and to my Corporate office who told her of my verification, but she wanted more information to the income. This is after my Pre-Approval of $100,000.00 for the home, based on my current income.

I had difficulties retrieving my $1000.00 earnest money from HUD, and they stated that I defaulted on filing for an extension of my contract. The contract and extension were forged, and not signed, nor authorized by me, and HUD honored it. I am still trying to get my earnest money back, and willing to charge the Realtor, Ryan Schuchart, with Realty Executives of San Antonio, and Erika Naegelin, the lender, as well as HUD for deceptive practices, damages, and reimbursement of all the time and expenses accrued throughout this ordeal.

I am currently living out of my suitcases and staying with relatives here and there, with my three dogs, as a result of these fraudulent practices. I seek restitution. Please Help!

Steve
Ft. Sam Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 07/12/2005 09:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hud/houston-texas-77056/hud-ripoff-took-my-earnest-money-with-a-fraudulent-contract-would-not-return-it-to-me-ho-149516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
3Employee/Owner

#5 Consumer Comment

Just curious ....

AUTHOR: Larry - (U.S.A.)

POSTED: Saturday, April 26, 2008

The realtor said: "the only quarrel [Steve] should have was with his employer who did not cooperate in verifying his claims."

The employer was not a party to the purchase of the home. How did the employer become obligated to provide any documents to anyone? If this transaction was dependent on the employer's cooperation, why would either party open escrow without having the documentation from the employer, which at least one party now deems to be a deal-breaker? How is it that Steve gets penalized because a non-party does not perform to the satisfaction of the lender?

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#4 REBUTTAL Individual responds

Rebuttal to Steves's Claims

AUTHOR: Ryan Schuchart - (U.S.A.)

POSTED: Friday, April 25, 2008

I am the REALTOR that represented Steve in this transaction which was terminated due to his inability to prove his income. The claims he has made in this online report are not only falsehoods, but hurtful, as both the lender and I worked hard to make home ownership a possibility for him, and while I represented him, I considered him a friend.

His claims that the contract and extension were fraudulent and not signed nor authorized by him are not true. Steve submitted the earnest money of $1000 and the contract himself, and both, obviously, were signed by him. How else could he claim the earnest money or his intention to purchase the house?

The extension was filed and authorized by him because he needed additional time to prove his income to the lender, which eventually, he was unable to do. Additionally, if the extension were not filed, he would have lost his earnest money anyway because he was nearing the closing date deadline and still had not proven his income to the lender in order to fund the transaction. His claim that he lost his earnest money because of the extension is erroneous.

As the lender as already stated in her rebuttal, HUD did complete a local interview with all parties, and concluded Steve's claims merited no further investigation.

If Steve was telling the truth to the lender about his income, the only quarrel he should have was with his employer who did not cooperate in verifying his claims. The fact that he chose this online media source to slander the people that were on his side is again, disheartening and hurtful.

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#3 Consumer Suggestion

Where Have I Heard That Before?

AUTHOR: Cory - (U.S.A.)

POSTED: Tuesday, November 29, 2005

Where have I heard that pre-approved "SUBJECT TO VERIFACTION" before. Just about everyplace.

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#2 REBUTTAL Individual responds

Rebuttal to Snarl in Lending Process

AUTHOR: Erika - (U.S.A.)

POSTED: Tuesday, November 29, 2005

The client who filed this claim is right with the initial pre-qualification process led us to the figure of $100,000 home loan. However, this is based on verbal information that the client provided to me over the phone (he was in El Paso at the time, I am in San Antonio).

Once he loan was processed fully. The buyer's loan was approved subject to the burden of proof laying in his hands to show us his paystubs to confirm the pay that he told me he was getting with his new job locally, which he could not do. Nor, could his boss confirm the pay of which Steve told me he was going to make.

This is why it is so very crucial for clients to be completely aware of their new rate of pay when transferring with their company to a new job or location. Be sure and get everything in writing from your employer before making a commitment, so you don't commit yourself to something and end up disappointed in the end.

HUD did have multiple conversations with myself and the realtor and filed a formal investigation at the local level (which we provided documentation from the file). This resulted in the borrower losing their ernest money.

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#1 REBUTTAL Individual responds

Rebuttal to Snarl in Lending Process

AUTHOR: Erika - (U.S.A.)

POSTED: Tuesday, November 29, 2005

The client who filed this claim is right with the initial pre-qualification process led us to the figure of $100,000 home loan. However, this is based on verbal information that the client provided to me over the phone (he was in El Paso at the time, I am in San Antonio).

Once he loan was processed fully. The buyer's loan was approved subject to the burden of proof laying in his hands to show us his paystubs to confirm the pay that he told me he was getting with his new job locally, which he could not do. Nor, could his boss confirm the pay of which Steve told me he was going to make.

This is why it is so very crucial for clients to be completely aware of their new rate of pay when transferring with their company to a new job or location. Be sure and get everything in writing from your employer before making a commitment, so you don't commit yourself to something and end up disappointed in the end.

HUD did have multiple conversations with myself and the realtor and filed a formal investigation at the local level (which we provided documentation from the file). This resulted in the borrower losing their ernest money.

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