Complaint Review: Hughes Net
- Hughes Net
11717 Exploration Lane
- Category: Internet Services
Hughes Net Internet Service paid up for one year but was stopped by company Germantown Maryland
*Consumer Comment: WELL ?
On Thursday (March 26th) my service stopped. Further phone calls to Customer Service has produced nothing but "we can't do anything because it has "Escalated to Higher Management". I talked to a supervisor that day and he said his hands were tied. He also informed me that this should have been taken care of within 48 hours. Hughes Net had left me a number to call with a PIN. When I called that number I was told I had to call within 7 days in order to use the PIN. I called on day 5 and the PIN number was no longer viable. So I have driven 6 miles into town to use my laptop to write another email to Hughes Net, This time I told them if I didn't have my service restored by 5 pm PST Monday March 30th I was going to my Lawyer the next morning.
This report was posted on Ripoff Report on 03/29/2009 11:09 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hughes-net/germantown-maryland-20876/hughes-net-internet-service-paid-up-for-one-year-but-was-stopped-by-company-germantown-mar-438838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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