Report: #587808

Complaint Review: Hughes Network Systems, Inc

  • Submitted: Wed, March 31, 2010
  • Updated: Wed, March 31, 2010
  • Reported By: Mel — Avondale Arizona United States of America
  • Hughes Network Systems, Inc

    Internet
    United States of America

Hughes Network Systems, Inc bought service based on working with vonage, due to latency vonage will not interface with Hughes service Internet

Show customers why they should trust your business over your competitors...

Hughes sales provider, Red Ventures sold me the service.  Specifically asked if would work with Vonage.  After internet was installed Vonage would not work.  Spoke with Vonage Technical help who then with me on the phone contacted Hughes Technical Help found out the latency on Hughes was too high and would not work with Vonage.  I then cancelled service and had dish removed.  Contacted credit card company and disputed charge.  Credit Card side with me and credited the charge back.  Hughes then billed me direct and then forwarded on to collection agency.  Contacted Hughes billing and was told I had to speak with the Hughes Sales group, Red Venture to get a copy of the sales call or avadavit of the call.  I intitially contacted Sales on Feb 2 as called 3 to 4 more times, latest call 3/30.  To date I have not got a return call from Hughes Sales dept.


 

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 03/31/2010 10:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hughes-network-systems-inc/internet/hughes-network-systems-inc-bought-service-based-on-working-with-vonage-due-to-latency-v-587808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.