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Report: #1383915

Complaint Review: HUGHES SAT - Shasta Lake California

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  • Reported By: JohnK — Shasta Lake California USA
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  • HUGHES SAT Shasta Lake, California USA

HUGHES SAT,   dishonest people Shasta Lake California

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I LIVE INA URAL  LOCATION  NEED INTERNET SRVICE ONLY AVALIABLE WAS HUGHES SAT. HAD IT INLTALLED WAS GOOD FOR A YEAR AND A HALFI NOTICED THEY ADVERTISING THE GEN 5 DID THINK MUCH ACCEPT WHAT WAS WORKINGWERY WELL WAS ABLE TO NETFLIX AND DOWNLOADS WERE DECENT .

A MONTH LATER MY INERNET SLOWED DOWN  FROM 12 BPS TO 5  OR 3  SO I CALLED TO REPORT PROBLEM SO WE THROUGH TESTING MY EQUIP. FOR A LONG TIME (HOURS) THEY COULD NOT COME A REMEDY SO THEY SENT THEIR TECHNTION TH CHECK , CAME THAT WEEK AND MADE ALL KINDS OF TESTS HE COULD UNDERSTAND WHY INTERNET IS SO SLOW .THEY CONACTED ME . AND SAID MAYBE EQUIPMENT HAS NOT WORKIN SO SAGGESTED TO UPGRADE TO GEN 5 WHICH IS FASTER AND BETTER 25 BPS  I ASKED HOW WILL THIS COST ME THEY SAID IT WOULD BE THE PRICE  AS BEFORE $ 80.00 OK  . THEY THEY WILL SENT THE NEW EQUIPMENT TO REPLACE THE OLD ONE IN 7 DAYS , THAT WAS  HOWEVER AS SOON I HUNG MY PHONE MY INTERNET WAS FAST AGAIN ON MY OLD EQUIPMENT RUN 25MBS  . THE WAY I SEE IT THEY SCAMMED ME INTO DIFFERANT UPGRADE   THE PURPOPSLY SLOWED MY INTERNET  JUST FOR THIS  PURPOSE  AND MY SERVICE WENT UP  $106.87  THIS WENT FOR 2 MONTHS THERE I DID MIND THAT COST IT WAS WITHIN MY BUDGET 2 MONTHS IT WENT UP T $116.87 NOW I AM STARTING TO WONDER WHAT IT WILL BE NEXT .  YES THEY A HEFTY CANCELATION FEE  $350.00   I THINK WE TO CLASS ACCSION SUIT AGAINST THEM

 

This report was posted on Ripoff Report on 07/07/2017 04:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hughes-sat/shasta-lake-california-96019/hughes-sat-nbsp-dishonest-people-shasta-lake-california-1383915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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