• Report: #362674

Complaint Review: Hughesnet Direcway

  • Submitted: Wed, August 13, 2008
  • Updated: Wed, August 13, 2008

  • Reported By:Klamath Falls Oregon
Hughesnet Direcway
Germantown MA Germantown, Massachusetts U.S.A.

Hughesnet Direcway frequent no or slow service. When upgraded it was no better, only $20.00 more money Germantown Massachusetts

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My story is virtually the same as all the others. No service or slow service. One of the tests showed 0.0 upload speed and they did not consider that slow. I was informed that there was no guarantee of speed. I changed from the home plan to the highest priced one and it got no better. I was told again that there was no guarantee and in the end I got a one time one weeks credit, but only after a four hour phone call. They say they are working on the sattelite, but when will it be done? They don't know.

Klamath Falls, Oregon

This report was posted on Ripoff Report on 08/13/2008 08:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hughesnet-direcway/germantown-massachusetts/hughesnet-direcway-frequent-no-or-slow-service-when-upgraded-it-was-no-better-only-20-362674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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