• Report: #969287
Complaint Review:


  • Submitted: Wed, November 14, 2012
  • Updated: Wed, November 14, 2012

  • Reported By: Matthew — Jamestown New York U.S.A.
Internet United States of America

Hughesnet Deceptive advertising, Deceptive service Internet

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I live in an area that has no internet service, I have been left with but one choice, "Hughesnet".

I was told by the company, the television and all the advertising that this company does, tell people this is a high speed internet service.

This is so wrong, this service is almost if not equal to dial up service. The speed is highly slow. Absolutely horrible. Pages take forever to start, load and download.

The company has told myself this writer as well as other persons in this area they are very fast as other high speed internet services.

Again this is no where near the truth.

The company also failed to inform myself and all my neighbors they are limited to 250 megabytes  of data before they start charging you more and billing you more. Forcing you to purchase tokens to continue to surf the net.

The television ads on TV are false and outright lies and need to be stopped for false advertising, mis-representing the truth and deceiving the public about a service that does not exist.

Even the representatives who installed the service in some of the installations in the area homes have said they are forced to deal with the false indications about the data limits when installing the service.

This report was posted on Ripoff Report on 11/14/2012 05:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hughesnet/internet/hughesnet-deceptive-advertising-deceptive-service-internet-969287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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